Search found 1331 matches

by annettemorgenroth
Thu Nov 23, 2023 10:38 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Expedia: 2023-11-22- Outage
Replies: 0
Views: 135456

[RESOLVED] Expedia: 2023-11-22- Outage

Expedia Group encountered an internal issue which has caused the updates to fail due to error “4004 : Internal System Error”.

Start Date & Time: Wednesday, November 22nd, 2023 at 8:05 PM PST
Resolved Date & Time: Thursday, November 23rd, 2023 at 3:34 AM PST
by annettemorgenroth
Mon Nov 20, 2023 10:33 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Expedia: 2023-11-18- Outage
Replies: 0
Views: 137332

[RESOLVED] Expedia: 2023-11-18- Outage

Expedia Group encountered an internal issue which has caused the updates to fail due to error “4004 : Internal System Error”.

Start Date & Time: Saturday, November 18th, 2023 at 7:12 AM PST

Resolved Date & Time: Saturday, November 18th, 2023 at 8:48 AM PST
by annettemorgenroth
Mon Nov 20, 2023 10:02 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Agoda: 2023-11-20 - Booking Delivery Delay
Replies: 0
Views: 102397

[RESOLVED] Agoda: 2023-11-20 - Booking Delivery Delay

Agoda have reported a delay with the delivery of bookings to Beds24. If you face overbooking due to this delivery delay, please advise the properties to contact biz@agoda.com for further support. Outage Start Date/Time: Nov. 20, 2023 from 11:11 AM (GMT+7, BKK time) Outage End Date/Time: Nov. 20, 202...
by annettemorgenroth
Wed Nov 15, 2023 6:11 pm
Forum: Channel Management
Topic: Security deposit on AirBnB
Replies: 1
Views: 9270

Re: Security deposit on AirBnB

Please reach out to us via a support ticket from the SUPPORT button at the top of your Beds24 account.
by annettemorgenroth
Tue Nov 14, 2023 10:06 am
Forum: Channel Management
Topic: Airbnb Hosting team
Replies: 3
Views: 47451

Re: Airbnb Hosting team

I had a conversation with Airbnb about Hosting Teams. It seems that they are planning to deprecate this function and will not allow new hosting teams. Airbnb still do not allow Co-hosts to manage API connections. There are two solutions: 1. Ask the host to transfer their account to you. 2. Give the ...
by annettemorgenroth
Thu Nov 09, 2023 9:42 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Agoda: 2023-11-08 - Booking Delivery Delay
Replies: 0
Views: 101553

[RESOLVED] Agoda: 2023-11-08 - Booking Delivery Delay

Agoda have reported a delay with the delivery of bookings to Beds24. If you face overbooking due to this delivery delay, please advise the properties to contact biz@agoda.com for further support. Outage Start Date/Time: Nov 8, 2023 07:00 PM (GMT+7 BKK time) Outage End Date/Time : Nov 9, 2023 03:00 P...
by annettemorgenroth
Mon Nov 06, 2023 5:38 pm
Forum: Feature Requests
Topic: Upsell items custom text
Replies: 1
Views: 14910

Re: Upsell items custom text

The phrase is constructed so you would need to exchange "room" which then would exchange this word everywhere on the booking page. What you could do is use custom CSS to hide the phrase. Go to SETTINGS (left menu) BOOKING ENGINE > PROPERTY BOOKING PAGE >DEVELOPERS and add .calcextrapdesc1 { display:...
by annettemorgenroth
Tue Oct 31, 2023 7:24 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Airbnb: 2023-10-30 Bookings not sent
Replies: 0
Views: 97935

[RESOLVED] Airbnb: 2023-10-30 Bookings not sent

Start: Oct 30, 2023 1:00 PM PDT End: Oct 30, 20233:00 PM PDT Airbnb encountered an incident that impacted our webhooks functionality. As a result, some reservations may have been missing webhooks during this time period. The issue has been resolved, and we tried to import all missing bookings. If yo...
by annettemorgenroth
Mon Oct 30, 2023 7:49 am
Forum: Channel Management
Topic: Airbnb Hosting team
Replies: 3
Views: 47451

Re: Airbnb Hosting team

Airbnb provides a number of help articles which you can access via the link: https://www.airbnb.co.uk/help/topic/1439

Airbnb support should be able to help you with all questions related to this topics. If first level support can not help you ask that someone familiar with hosting teams assists you.
by annettemorgenroth
Thu Oct 19, 2023 1:59 pm
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Expedia: 2023-10-18 Delay in sending bookings
Replies: 0
Views: 100744

[RESOLVED] Expedia: 2023-10-18 Delay in sending bookings

Expedia Group is undergoing DB migration. It is causing a degradation in booking notifications being sent.


Start Date & Time: Wednesday, October 18th, 2023 at 10:00 PM PDT

Resolved Date & Time: Thursday, October 19th, 2023 at 5:45 AM PDT