Booking.com experienced a problem with the payment method for some of our reservations, resulting in some of them being wrongfully marked as VCC bookings. For this reason, the right CC details were not communicated over the Reservation API. Start time: 2023-10-06 10:28:57 CEST End time: 2023-10-09 1...

Update failure.

Start date: 2023-09-20 00:00 CEST
End date: 2023-09-20 11:00 CEST

Updates resent. If you continue to receive any error notifications, then create a support ticket.

Hi, as confirmed in the support ticket.

You will need to create a Daily price for the period that you want the voucher code to apply, ensure that the code is not available in the other Daily prices and remove the prices from the calendar.

Airbnb have reported multiple issues with reservation notifications not including guest details in full

Start time Jul 27, 2023 - 00:02 PDT
Ended Jul 27, 2023 - 12:13 PDT

Please check the Airbnb notification at https://airbnbapi.statuspage.io/incidents/fg9fy7k4mhk4

If you have not already done so, can you raise a support ticket with the Booking id so we can check the specific details in the booking to advise on the options for creating a pending payment to collect the payment.

There is no automatic way to block checkins/checkouts based on 'cleaning' requirements. You can set a block on checkins and checkouts on the same day when you go to Settings > Properties > Rooms > Block Dates after Check-out. If you set = 1, then this will block the day before and after a booking to...

Reservation outage :-

Started:- 2023-07-11, 10:33:32 AM UTC
Ended :- 2023-07-11, 12:38:09 PM UTC.

All services are now back up and reservations should now be communicated normally.

You can use [AVPRICENUM] in the auto action.

"Average Nightly Price with a decimal point and no thousands separator and no currency symbols (for calculation)"

Airbnb reported multiple endpoint issues, resulting in error emails being sent to owners.

Too many requests.

Started - Jun 22, 2023 - 12:30 PM PDT
Ended - Jun 22, 2023 - 13:26 PDT

Agoda have reported a delay with the delivery of bookings to Beds24. If you face overbooking due to this delivery delay, please advise the properties to contact biz@agoda.com for further support. Outage Start Date/Time: Jun 16, 2023 12:00 PM (GMT+7 BKK time) Outage End Date/Time Jun 16, 2023 03:30PM...