Search found 1337 matches

by annettemorgenroth
Thu Aug 20, 2015 9:43 am
Forum: Channel Management
Topic: Properties that already have bookings from OTAs
Replies: 3
Views: 2333

Re: Properties that already have bookings from OTAs

Bookings are not removed from the Booking.com extranet. Existing and new bookings are always visible in the Booking.com extranet. It is important that you import existing bookings from Booking.com using the "Import Existing Bookings" button (between step 2 and 3) so that the inventory we send back t...
by annettemorgenroth
Wed Aug 19, 2015 6:59 pm
Forum: Channel Management
Topic: Properties that already have bookings from OTAs
Replies: 3
Views: 2333

Re: Properties that already have bookings from OTAs

Setting up the connection is a 4 step process: 1) You request a connection - nothing changes you are still bookable according to the prices and inventory you have set in the Booking.com extranet 2) Beds24 accepts your request - nothing changes you are still bookable according to the prices inventory...
by annettemorgenroth
Mon Aug 17, 2015 11:53 am
Forum: Bookings and Guests
Topic: removing credit card detail request
Replies: 1
Views: 1774

Re: removing credit card detail request

Booking rules can be overridden for individual rates and offers.

-Open all rate and check "Booking Type " is set to "Default".
-Go to SETTINGS->PROPERTIES->ROOMS->OFFERS and check "Booking Type " is set to "Default".
by annettemorgenroth
Mon Aug 17, 2015 11:49 am
Forum: Availability
Topic: How do I make Superking and Twin the same room?
Replies: 4
Views: 3047

Re: How do I make Superking and Twin the same room?

If your set up is correct this should not happen. Please double check. If you can not fix it send us a support ticket so we can check your settings.
by annettemorgenroth
Mon Aug 17, 2015 11:44 am
Forum: Feature Requests
Topic: Request Set Up Channelmanager for OTA Nethotels.
Replies: 1
Views: 1772

Re: Request Set Up Channelmanager for OTA Nethotels.

We have added Nethotels to our list of channels we are planning to add.

To make set up connection we will need at least five users wanting to use this channel though. So far we have had only your request though.
by annettemorgenroth
Fri Aug 14, 2015 6:09 am
Forum: Booking Engine
Topic: Pictures on the booking engine
Replies: 3
Views: 2615

Re: Pictures on the booking engine

That is right. By default the system allows for one picture per unit but you can add a Woo slider which will let you display multiple pictures. Have a look here how to do this: https://wiki.beds24.com/index.php?title=Pictures:_Add_a_Picture_Slider_to_the_Booking_Page If you are comfortable working w...
by annettemorgenroth
Fri Aug 14, 2015 6:01 am
Forum: Feature Requests
Topic: Google Hotel Finder
Replies: 13
Views: 44001

Re: Google Hotel Finder

Google Hotel Finder currently presents booking options for a property via ads. So I guess you mean Google Hotel Price Ads. We review the suitability of all potential channels based on customer demand and technical capability periodically. We have looked into adding Google Hotel Price Ads. This servi...
by annettemorgenroth
Wed Aug 12, 2015 4:49 pm
Forum: Availability
Topic: Why does my Calender not show availability for any dates ove
Replies: 1
Views: 1914

Re: Why does my Calender not show availability for any dates

The rates will only display for the "Max Days in Advance" as set in the “Summary” tab of the rate. 365 is the default which will show the rates for one year from today.
You can raise it higher to allow them to be bookable further into the future.
by annettemorgenroth
Sat Aug 08, 2015 8:22 am
Forum: Channel Management
Topic: flipkey channel manager doesn't work
Replies: 14
Views: 7131

Re: flipkey channel manager doesn't work

Bookings cannot be imported using the Flipkey channel but the Flipkey iCal feed can be imported using the iCal import channel.
by annettemorgenroth
Wed Aug 05, 2015 11:19 am
Forum: Channel Management
Topic: flipkey channel manager doesn't work
Replies: 14
Views: 7131

Re: flipkey channel manager doesn't work

Have you activated the channel for this room in SETTINGS->CHANNEL MANAGEMENT -> FLIPKEY? It will only work if "Inventory" is ticked.