Search found 1337 matches

by annettemorgenroth
Tue May 03, 2016 3:03 pm
Forum: Availability
Topic: No Availability but Calendar is Green
Replies: 1
Views: 1887

Re: No Availability but Calendar is Green

Please check in the CALENDAR if you have inventory. If inventory is manually set to 0 guests will not be able to book.
by annettemorgenroth
Thu Apr 28, 2016 4:13 pm
Forum: Availability
Topic: How to automatically swich room type?
Replies: 1
Views: 1872

Re: How to automatically swich room type?

Have a look at this tutorial: https://wiki.beds24.com/index.php?title ... navailable

Example does what you want to do. You want to set "Combination Logic"= "No Units must me available".
by annettemorgenroth
Wed Apr 27, 2016 12:28 pm
Forum: Booking Engine
Topic: Wordpress Custom Agency Searchbox and custom Theme
Replies: 1
Views: 1902

Re: Wordpress Custom Agency Searchbox and custom Theme

You can. This is the recommended way if you have made customisations.
by annettemorgenroth
Wed Apr 27, 2016 8:28 am
Forum: Channel Management
Topic: Laterooms and Credit cards
Replies: 1
Views: 1797

Re: Laterooms and Credit cards

Our new XML connection with Laterooms can import credit card details. At the moment we are testing the connection. If you want us to switch you over please send us a support ticket via the SUPPORT link in the control panel.
by annettemorgenroth
Tue Apr 26, 2016 9:51 am
Forum: Bookings and Guests
Topic: No additional booking notification for cancelled bookings?
Replies: 5
Views: 3257

Re: No additional booking notification for cancelled booking

The system automatically sends Emails for cancellations from channels.

Have you checked your spam folder?

If it is not there send us a support ticket with the booking number so we can investigate.
by annettemorgenroth
Tue Apr 26, 2016 9:50 am
Forum: General
Topic: How to sync Beds24 Calendar and Google Calendar
Replies: 1
Views: 1554

Re: How to sync Beds24 Calendar and Google Calendar

The Ical sync updates all calendars which support the widely used Ical format including Google calendar, outlook and many rental portals. Have a look at these instructions: https://wiki.beds24.com/index.php?title=ICal_Export how to set this up. You can also find these when you go to SETTINGS->CHANNE...
by annettemorgenroth
Tue Apr 26, 2016 8:45 am
Forum: General
Topic: Time Zone
Replies: 2
Views: 2095

Re: Time Zone

This is a good idea which we have implemented. If you see any problems please let us know.
by annettemorgenroth
Mon Apr 25, 2016 2:10 pm
Forum: Channel Management
Topic: Auto payment after a booking.com booking
Replies: 36
Views: 20489

Re: Auto payment after a booking.com booking

The function is ready for beta testing. If you want to participate send us a support ticket via the SUPPORT link in the control panel.
by annettemorgenroth
Mon Apr 25, 2016 1:25 pm
Forum: Bookings and Guests
Topic: No additional booking notification for cancelled bookings?
Replies: 5
Views: 3257

Re: No additional booking notification for cancelled booking

It depends on how the booking is cancelled. If the cancellation comes from a channel or was made by the guest you will receive an Email. For booking which are manually cancelled in the control panel no Email is sent.
by annettemorgenroth
Mon Apr 25, 2016 1:18 pm
Forum: Channel Management
Topic: airbnb "Note: price less than room min price"
Replies: 6
Views: 3292

Re: airbnb "Note: price less than room min price"

We can not import prices from Airbnb. If you have set up minimum prices in SETTINGS->PROPERTIES->ROOMS->SETUP the system will use the minimum prices. All you can do is not set a minimum price.