Search found 1335 matches
- Mon Nov 06, 2023 5:38 pm
- Forum: Feature Requests
- Topic: Upsell items custom text
- Replies: 1
- Views: 17111
Re: Upsell items custom text
The phrase is constructed so you would need to exchange "room" which then would exchange this word everywhere on the booking page. What you could do is use custom CSS to hide the phrase. Go to SETTINGS (left menu) BOOKING ENGINE > PROPERTY BOOKING PAGE >DEVELOPERS and add .calcextrapdesc1 { display:...
- Tue Oct 31, 2023 7:24 am
- Forum: Channel Incidents and Outages
- Topic: [RESOLVED] Airbnb: 2023-10-30 Bookings not sent
- Replies: 0
- Views: 110373
[RESOLVED] Airbnb: 2023-10-30 Bookings not sent
Start: Oct 30, 2023 1:00 PM PDT End: Oct 30, 20233:00 PM PDT Airbnb encountered an incident that impacted our webhooks functionality. As a result, some reservations may have been missing webhooks during this time period. The issue has been resolved, and we tried to import all missing bookings. If yo...
- Mon Oct 30, 2023 7:49 am
- Forum: Channel Management
- Topic: Airbnb Hosting team
- Replies: 3
- Views: 53338
Re: Airbnb Hosting team
Airbnb provides a number of help articles which you can access via the link: https://www.airbnb.co.uk/help/topic/1439
Airbnb support should be able to help you with all questions related to this topics. If first level support can not help you ask that someone familiar with hosting teams assists you.
Airbnb support should be able to help you with all questions related to this topics. If first level support can not help you ask that someone familiar with hosting teams assists you.
- Thu Oct 19, 2023 1:59 pm
- Forum: Channel Incidents and Outages
- Topic: [RESOLVED] Expedia: 2023-10-18 Delay in sending bookings
- Replies: 0
- Views: 113542
[RESOLVED] Expedia: 2023-10-18 Delay in sending bookings
Expedia Group is undergoing DB migration. It is causing a degradation in booking notifications being sent.
Start Date & Time: Wednesday, October 18th, 2023 at 10:00 PM PDT
Resolved Date & Time: Thursday, October 19th, 2023 at 5:45 AM PDT
Start Date & Time: Wednesday, October 18th, 2023 at 10:00 PM PDT
Resolved Date & Time: Thursday, October 19th, 2023 at 5:45 AM PDT
- Thu Oct 19, 2023 8:03 am
- Forum: General Setup
- Topic: Bookings are not being imported from Airbnb
- Replies: 1
- Views: 17508
Re: Bookings are not being imported from Airbnb
Airbnb will only send upcoming bookings.
Are these upcoming bookings for future dates? If so please start a support ticket with the Airbnb booking number of one example booking, the Airbnb listing ID and the Beds24 room ID so we can check.
Are these upcoming bookings for future dates? If so please start a support ticket with the Airbnb booking number of one example booking, the Airbnb listing ID and the Beds24 room ID so we can check.
- Tue Oct 03, 2023 4:47 am
- Forum: Channel Incidents and Outages
- Topic: Airbnb Errors 2023-09-02
- Replies: 0
- Views: 115947
Airbnb Errors 2023-09-02
Airbnb reported elevated server error rates on async calendar updates.
The time window for the errors was between 5:45 PM and 7:00 PM PDT.
For more details see the Incident report at Airbnb:
https://airbnbapi.statuspage.io/incidents/7d87njvtk91g
The time window for the errors was between 5:45 PM and 7:00 PM PDT.
For more details see the Incident report at Airbnb:
https://airbnbapi.statuspage.io/incidents/7d87njvtk91g
- Tue Sep 19, 2023 7:11 am
- Forum: Channel Incidents and Outages
- Topic: [Resolved] Expedia: 2023-18- Outage
- Replies: 0
- Views: 114929
[Resolved] Expedia: 2023-18- Outage
Expedia had an outage hat caused availability and rates updates to fail.
Start Date & Time: Monday, September 18th, 2023 at 11:08 AM PDT
Resolved Date & Time: Monday, September 18th, 2023 at 5:47 PM PDT
Start Date & Time: Monday, September 18th, 2023 at 11:08 AM PDT
Resolved Date & Time: Monday, September 18th, 2023 at 5:47 PM PDT
- Sat Aug 05, 2023 8:27 am
- Forum: Announcements
- Topic: Fully automated contactless access with Nuki and Beds24
- Replies: 11
- Views: 51648
Re: Fully automated contactless access with Nuki and Beds24
Update: We would like to kindly inform you that for accessing and managing automatically the Nuki locks in Beds24, Nuki now requires you to subscribe to their Smart Hosting Service. From 31st August Nuki will only allow you to access services such as automated sending of access codes via partner int...
- Thu Jul 13, 2023 7:28 am
- Forum: Channel Incidents and Outages
- Topic: Airbnb: 2023-06-13 Issue with messages
- Replies: 0
- Views: 114716
Airbnb: 2023-06-13 Issue with messages
Airbnb have reported an issue where message threads might be missing.
Start: 2023-07-12 10:15 PDT
End: 2023-07-12 11:29 PDT
For more details see the Incident report at Airbnb:
https://airbnbapi.statuspage.io/incidents/l6f622b5k1t3
Start: 2023-07-12 10:15 PDT
End: 2023-07-12 11:29 PDT
For more details see the Incident report at Airbnb:
https://airbnbapi.statuspage.io/incidents/l6f622b5k1t3
- Tue Jul 04, 2023 8:49 am
- Forum: Channel Management
- Topic: AirBnb email aliases
- Replies: 5
- Views: 16164
Re: AirBnb email aliases
Here the link to Airbnbs help page about this topic: https://www.airbnb.com/resources/hosting-homes/a/an-update-for-hosts-who-use-the-email-alias-feature-195?src_section=370761&c=.pi80.pkb21uaS8xLzc4Njk2&euid=b5d14249-167c-9020-6330-ae0143e8682b Here the link to our help page about API messaging: ht...