Search found 1335 matches

by annettemorgenroth
Tue Jul 04, 2023 6:35 am
Forum: Channel Management
Topic: AirBnb email aliases
Replies: 5
Views: 16164

Re: AirBnb email aliases

Yes, from September on Airbnb will only allow communication via their messaging system. From this date on they will not provide alias Email addresses any more. Airbnb does not allow HTML via messaging. There is no way to bypass this rule as Airbnb will strip out all HTML at their end. Beds24 already...
by annettemorgenroth
Mon Jul 03, 2023 7:55 am
Forum: Channel Management
Topic: AirBnb email aliases
Replies: 5
Views: 16164

Re: AirBnb email aliases

Beds24 is integrated with Airbnbs messaging system. This means you can send Auto Action Emails to your guests directly from Beds24. If your access codes are in Beds24 you can automatically send them and your guests will receive them the same way as now. Please make sure you have a plain-text message...
by annettemorgenroth
Tue Jun 27, 2023 10:18 am
Forum: Channel Management
Topic: Question about Channel Modifications
Replies: 1
Views: 8515

Re: Question about Channel Modifications

There is a setting in SETTINGS > CHANNEL MANAGER which allows to to set this for all bookings.
by annettemorgenroth
Fri Jun 23, 2023 8:18 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Booking.com: 2023-06-22: Bookings not sent
Replies: 0
Views: 113575

[RESOLVED] Booking.com: 2023-06-22: Bookings not sent

Booking.com reported outage that are affecting their Reservations API service.

Start: 2023-06-22, 10:25:06 PM UTC.
End: 2023-06-22, 11:30:40 PM UTC
by annettemorgenroth
Fri Jun 23, 2023 8:12 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Agoda: 2023-06-22 - Booking Delivery Delay
Replies: 0
Views: 111927

[RESOLVED] Agoda: 2023-06-22 - Booking Delivery Delay

Agoda have reported a delay with the delivery of bookings to Beds24. If you face overbooking due to this delivery delay, please advise the properties to contact biz@agoda.com for further support. Outage Start Date/Time: Jun 22, 2023 05:00 PM (GMT+7 BKK time) Outage End Date/Time : Jun 23, 2023 01:20...
by annettemorgenroth
Tue Jun 20, 2023 12:05 pm
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Booking.com: 2023-06-20: Bookings not sent
Replies: 0
Views: 113432

[RESOLVED] Booking.com: 2023-06-20: Bookings not sent

Booking.com reported outage that are affecting their Reservations API service.

Start: 2023-06-20, 11:50:14 AM UTC.
End: 2023-06-20, 12:39:08 PM UTC

If you are missing bookings in Beds24 please let us know so we can try to pull them in manually.
by annettemorgenroth
Sat Jun 17, 2023 9:45 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Airbnb : Errors Across Multiple Endpoints 2023-06-16
Replies: 0
Views: 105168

[RESOLVED] Airbnb : Errors Across Multiple Endpoints 2023-06-16

Airbnb experience increased number of 500 errors and an increase in latency across multiple endpoints.

Start date : Jun 16, 2023 - 15:44 PDT
Ended : Jun 16, 2023 - 16:38 PDT

Check the Airbnb incident report: https://airbnbapi.statuspage.io/incidents/l4t3crp7lr61
by annettemorgenroth
Tue Jun 06, 2023 3:29 pm
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Expedia: 2023-06-06 Bookings not sent
Replies: 0
Views: 12602

[RESOLVED] Expedia: 2023-06-06 Bookings not sent

Expedia had a technical problem which caused bookings not to be sent.


Start Date & Time: Tuesday, June 6th, 2023 at 5:00 AM PDT

Resolved Date & Time: Tuesday, June 6th, 2023 at 11:00 AM PDT
by annettemorgenroth
Tue Jun 06, 2023 3:18 pm
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Airbnb - Missing Cleaning Fee in Reservations - 2023-05-22
Replies: 1
Views: 5024

Re: [RESOLVED] Airbnb - Missing Cleaning Fee in Reservations - 2023-05-22

Airbnb notified us that they are taking the following actions to address impacted reservations: For those Hosts who cancelled affected reservations because the cleaning fee was not applied correctly, Airbnb will waive any cancellation penalties. For all other Hosts with affected reservations, Airbnb...
by annettemorgenroth
Wed May 17, 2023 6:45 pm
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Expedia: 2023-05-17 Bookings not sent
Replies: 0
Views: 13980

[RESOLVED] Expedia: 2023-05-17 Bookings not sent

Expedia had a technical problem which caused bookings not to be sent. Start Date & Time: Wednesday, May 17th, 2023 at 3:37 AM PDT Resolved Date & Time: Wednesday, May 17th, 2023 at 8:52 AM PDT Expedia said they resent all bookings. If you are missing a booking please start a support ticket from the ...