Search found 31 matches

by gerval2015
Fri Sep 28, 2018 9:15 am
Forum: Bookings and Guests
Topic: Update Booking Notification
Replies: 1
Views: 385

Update Booking Notification

I have a room type which is for internal use only, its not bookable on the booking page. I use the dashboard to add these bookings manually. At the time of manually adding the booking into the dashboard I do not have the credit card details (my setup is to collect card details and process on my own ...
by gerval2015
Thu Aug 09, 2018 5:06 pm
Forum: Bookings and Guests
Topic: Cancellation Email to Guest + creating additonal email templates
Replies: 3
Views: 712

Re: Cancellation Email to Guest + creating additonal email templates

Maybe its a bug, but to be aware if that is the action, on the ´Mail´tab it specifically says a Cancellation email has been sent and gives the option ´Resend´
by gerval2015
Mon Aug 06, 2018 1:58 pm
Forum: Bookings and Guests
Topic: Cancellation Email to Guest + creating additonal email templates
Replies: 3
Views: 712

Cancellation Email to Guest + creating additonal email templates

I´ve been creating some test booking to check my set up and all the additional functions i want to add now i´m live. Having a couple of teething problems. I make a booking as a ´guest´and receive the guest confirmation email (as expected) As the property i then receive confirmation of the booking - ...
by gerval2015
Thu Aug 02, 2018 9:08 pm
Forum: Pricing and Discounts
Topic: Payment Required Page - % text - where does this source from
Replies: 2
Views: 481

Payment Required Page - % text - where does this source from

I have set 2 Offers; Offer 1 is linked to deposit collection 1 and requires 50% payment on reservation Offer 2 is linked to deposit collection 2 and requires 100% payment on reservation. I collect card details to be processed on my POS terminal. When the customer proceeds to the payment page, it dis...
by gerval2015
Sat Jul 28, 2018 9:31 am
Forum: Feature Requests
Topic: Rate Strategy - new option
Replies: 1
Views: 393

Rate Strategy - new option

Just a quick feature that, well would suit me, I don´t know for how many others. A new ´Rate Strategy´ option We currently have available; Default Do not allow lower prices or shorter stays Do not allow any other rates It would be good to have an extra option of ´DO NOT ALLOW ANY OTHER RATES - EXCEP...
by gerval2015
Thu Jul 26, 2018 9:46 pm
Forum: Availability
Topic: Multiple Units of Same Room Type - bookings split across units
Replies: 3
Views: 977

Re: Multiple Units of Same Room Type - bookings split across units

Thanks for the quick help. I thought this might be the case, as the issue must have existed in booking.com before i got involved, originally I was going to separate all rooms in beds24 but continued with some of the types combined, as this was the legacy set up in booking.com. I will separate everyt...
by gerval2015
Thu Jul 26, 2018 5:53 pm
Forum: Availability
Topic: Multiple Units of Same Room Type - bookings split across units
Replies: 3
Views: 977

Multiple Units of Same Room Type - bookings split across units

Hopefully this makes sense. I switched everything on today and just ironing out some kinks i´ve come across before allowing direct booking, my channel to booking.com is still available. An example; I have Room type A, and have 2 units of Room A. Room A (no.1) has availability 18 & 19 August (everyth...
by gerval2015
Sat Jul 14, 2018 8:49 am
Forum: Channel Management
Topic: Rates and availability only (one-way)
Replies: 1
Views: 367

Rates and availability only (one-way)

I suspect the answer to my question is in the word one way but i just wanted to check to ensure i have the right implementation. My idea situation is for beds24 to manage rates and inventory, and on receipt of a booking.com reservation to get the booking email from booking.com and process as we have...
by gerval2015
Fri Jul 13, 2018 12:05 pm
Forum: Bookings and Guests
Topic: Customised booking page (pricing)
Replies: 2
Views: 503

Re: Customised booking page (pricing)

This works perfectly thank you.