Search found 1085 matches

by annettemorgenroth
Wed Oct 21, 2020 2:21 pm
Forum: Channel Incidents and Outages
Topic: Booking.com: 2020-10-21 Some bookings not sent to Beds24
Replies: 0
Views: 84

Booking.com: 2020-10-21 Some bookings not sent to Beds24

Booking.com have an internal issue that is causing a small number of bookings not to be sent to us. Start time: 2020-10-20 12:50 CEST Temp Fix applied: 2020-10-21 12:39 CEST If you have any missing booking.com bookings, please send us the booking.com numbers in a support ticket and we can request an...
by annettemorgenroth
Mon Oct 19, 2020 3:10 pm
Forum: Feature Requests
Topic: Check-out time and ID field on Summary tab
Replies: 2
Views: 119

Re: Check-out time and ID field on Summary tab

You can not have them both on the "Summary" tab but you can add them both to the customizable summary on the "Info" tab.

The customizable summary can be created in (SETTINGS) ACCOUNT > PREFERENCES "Booking Info Template" using template variables.
by annettemorgenroth
Mon Oct 19, 2020 10:54 am
Forum: Announcements
Topic: Bedding Information and Reports
Replies: 0
Views: 83

Bedding Information and Reports

You can now set up info codes for do display bedding information on the DASHBAORD and int the standard "Group Arrivals" report. For more information see https://wiki.beds24.com/index.php/Categ ... gs#Bedding
by annettemorgenroth
Wed Oct 14, 2020 11:38 am
Forum: Announcements
Topic: Picture limit raised to 99 per property
Replies: 0
Views: 71

Picture limit raised to 99 per property

You can now upload up to 99 pictures per property in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES.

If you need more you can use external pictures.
by annettemorgenroth
Tue Oct 13, 2020 9:17 am
Forum: Channel Incidents and Outages
Topic: Airbnb 2020-10-07: Listings not correctly mapped
Replies: 0
Views: 78

Airbnb 2020-10-07: Listings not correctly mapped

Airbnb had an issue where some listing imports are being incorrectly mapped. This was affecting the connection of existing listings and the creation of new XML listings. Airbnb reported they fixed the issue but if you still see this error: document_uri has already been taken send us as support ticke...
by annettemorgenroth
Tue Oct 13, 2020 9:13 am
Forum: Announcements
Topic: Custom Cancellation Policies for VRBO / Homeaway
Replies: 0
Views: 62

Custom Cancellation Policies for VRBO / Homeaway

If you want to send a custom cancellation policy you need to set the actual policy in "Custom" in (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT. Use the context help for detailed instructions.
by annettemorgenroth
Tue Oct 06, 2020 8:11 am
Forum: Channel Incidents and Outages
Topic: [Resolved] Expedia: 2020-10-05 Bookings not sent
Replies: 0
Views: 67

[Resolved] Expedia: 2020-10-05 Bookings not sent

Expedia report a degradation of their system which causes them not to send bookings


Start: Monday, October 5th, 2020 at 1:25 PM PDT
END: Monday, October 5th, 2020 at 1:56 PM PDT

If you received fallback notifications from Expedia about these bookings and will need to manage them manually.
by annettemorgenroth
Fri Oct 02, 2020 6:19 am
Forum: Channel Incidents and Outages
Topic: [Resolved]Airbnb 2020-09-22: Payout info missing
Replies: 1
Views: 123

Re: [Resolved]Airbnb 2020-09-22: Payout info missing

Airbnb reported the issue resolved on Oct 1st.
by annettemorgenroth
Thu Oct 01, 2020 3:40 pm
Forum: Channel Incidents and Outages
Topic: [Resolved]Booking.com: 2020-09-30Bokings sent with delay
Replies: 0
Views: 65

[Resolved]Booking.com: 2020-09-30Bokings sent with delay

Booking.com sent bookings with delay.

Start time: 14:00 CEST
End time: 19:30 CEST
by annettemorgenroth
Wed Sep 30, 2020 6:49 am
Forum: Booking Engine
Topic: Show offers just if available
Replies: 3
Views: 169

Re: Show offers just if available

This is when you only have one offer. You can exchange any fixed text on the booking page in SETTINGS (left menu) BOOKING ENGINE > PROPERTY BOOKING PAGE > DEVELOPERS 'CUSTOM TEXT'. For instructions how exactly this works please use the context help (? icons). If you do not like the wording you can c...