Search found 33 matches

by iuri_rosa
Sun Aug 13, 2017 5:35 pm
Forum: General
Topic: Same email to all customers
Replies: 2
Views: 2650

Re: Same email to all customers

hello

I have answered this in forum post, post http://forum.beds24.com/viewtopic.php?f=4&t=788

Best Regards,

Iuri Rosa
by iuri_rosa
Sun Aug 13, 2017 5:33 pm
Forum: General
Topic: Same email to all customers
Replies: 3
Views: 3172

Re: Same email to all customers

Hello, You can setup a Auto Action to send this emails for you, you do need to set "specific" settings on your auto action. Do you want to send it to all your guests ( Checked out, checked in, still to check in ? ) Do you want to send it to guests that cancelled the booking ? Are there any specific ...
by iuri_rosa
Mon Jul 17, 2017 5:18 pm
Forum: API
Topic: Beds24 API integration issue with my website
Replies: 2
Views: 2825

Re: Beds24 API integration issue with my website

Hello

Did you allow API Access on your account ? Please have a look under, Settings > Account > Link, you need to enable the API Access.

Best Regards,

Iuri Rosa
by iuri_rosa
Sun Jul 02, 2017 10:37 pm
Forum: Bookings and Guests
Topic: Custom Report sub-sorting the columns
Replies: 2
Views: 2097

Re: Custom Report sub-sorting the columns

Hello

You can sort the "Custom Reports" by Booking Reference, but not to sort by both Booking Date and Booking Reference.

Best Regards,

Iuri Rosa
by iuri_rosa
Tue Mar 21, 2017 3:28 pm
Forum: General
Topic: can I pay my invoice (cost of beds24) via direct debit?
Replies: 1
Views: 2076

Re: can I pay my invoice (cost of beds24) via direct debit?

Hello Rico,

Yes this is possible, please go to Settings > Account > Billing, on the "Make A Payment" area you can choose "Bank Transfer" on the "Pay Using" drop down menu.

Best Regards,

Iuri Rosa
by iuri_rosa
Fri Jan 20, 2017 6:42 pm
Forum: Channel Management
Topic: Disconnect channel manager
Replies: 2
Views: 2063

Re: Disconnect channel manager

Hello

To safely disconnect Booking.com, have a look at the Booking.com wiki page, https://wiki.beds24.com/index.php?title ... Disconnect

Best Regards,

Iuri Rosa
by iuri_rosa
Fri Jan 20, 2017 6:40 pm
Forum: Bookings and Guests
Topic: Same day booking created by admin/employee vs guest
Replies: 4
Views: 2848

Re: Same day booking created by admin/employee vs guest

Hello When you click on "Show unavailable" the price check tool shows you the prices even when there is no availability or any restriction. Your sub accounts should be able to make the booking if the have the necessary "rights". Sorry the price check tool does not show you the Price for this situati...
by iuri_rosa
Sat Jan 07, 2017 10:17 pm
Forum: Bookings and Guests
Topic: How to put "Guest Booking details" from webpage to email?
Replies: 8
Views: 4993

Re: How to put "Guest Booking details" from webpage to email

Hello Did you have a look at the room template variables ? https://wiki.beds24.com/index.php?title=Template_Variables#Room_Variables, this can show specific room information. Best Regards, Iuri Rosa If I use a setup similar with the default confirmation letter with the following template variables (...
by iuri_rosa
Mon Jan 02, 2017 10:55 pm
Forum: General
Topic: daily email custom report
Replies: 8
Views: 4844

Re: daily email custom report

Hello. It is possible to setup a auto action to send you a email with bookings arriving for a specific day, however you would not get just 1 email with all booking, the action would trigger to send you a email per booking arriving on the date range specified. You do need to login and go to "Custom r...
by iuri_rosa
Mon Jan 02, 2017 10:42 pm
Forum: General
Topic: Summary Tab Print
Replies: 1
Views: 2038

Re: Summary Tab Print

Hello Sarah For security reasons it is not possible to print credit card details from a "Tab" or Template Variable. Owner accounts can always access the credit cards information of a property. Sub accounts can view credit cards when this is activated in the property settings in sub accounts. There a...