Search found 61 matches

by candycanepanda
Fri Dec 13, 2024 5:01 am
Forum: Channel Management
Topic: Booking.com Code 150 - Cannot change zipcode in status Open / bookable. Please contact the local support for assistance.
Replies: 1
Views: 135011

Booking.com Code 150 - Cannot change zipcode in status Open / bookable. Please contact the local support for assistance.

Hi I have a listing ID 511132 with hotel ID 13241219 in booking.com and it is giving me This error: Code 150 - Cannot change zipcode in status Open / bookable. Please contact the local support for assistance. I've already confirmed the zip code matches the listing on booking.com What is the issue an...
by candycanepanda
Fri Oct 18, 2024 2:34 am
Forum: Feature Requests
Topic: Pictures management
Replies: 13
Views: 445299

Re: Pictures management

I've noticed that pictures that I uploaded in high quality at some time turn into compressed low quality images.

Is it possible to keep them uncompressed?

I think thy look better in the channel they are uploaded to in the high quality.
by candycanepanda
Wed Sep 18, 2024 4:36 am
Forum: Channel Management
Topic: Vrbo - videos and matterports
Replies: 1
Views: 135719

Vrbo - videos and matterports

Hi where do I put videos and matter ports in beds 24 so that they show up in vrbo?

I've seen those on listings lately and haven't seen a beds24 place to put those.
by candycanepanda
Thu Jun 22, 2023 10:22 pm
Forum: General
Topic: Credit card fraud - need new payment processor
Replies: 0
Views: 311011

Credit card fraud - need new payment processor

So, stripe banned us AGAIN (second account we have) because they "do not support our industry" because it is "high risk" And, we've had FOUR OUTRAGEOUSLY FRAUDULENT claims from guests (e-shopliting) and the USA needs serious reform with credit card disputes. In the meantime, what are other people us...
by candycanepanda
Sun Dec 11, 2022 2:58 am
Forum: General Setup
Topic: UNPAID Reservation
Replies: 1
Views: 58944

UNPAID Reservation

HI,

Is there a way to filter all unpaid reservation in Beds24?
by candycanepanda
Fri Dec 09, 2022 5:08 am
Forum: General Setup
Topic: Beds24 Review
Replies: 3
Views: 83478

Re: Beds24 Review

Hi, Do I need to list my property in Tripadvisor for this?
by candycanepanda
Tue Nov 08, 2022 10:21 pm
Forum: General Setup
Topic: Credit Cards
Replies: 1
Views: 57070

Credit Cards

Hi,

We saw that the full card information in beds24 is visible, is there any way that we can set it to just see the last 4 digit of the card number?
We got several numbers of staff, and we wanted it to be more secure.

Thank you
by candycanepanda
Thu Nov 03, 2022 4:24 pm
Forum: Bookings and Guests
Topic: Wi-fi network name and password variable
Replies: 1
Views: 59010

Wi-fi network name and password variable

Hi, is there a wifi network name and password variable shortcode?

If not I guess I just put this information in the checkin instructons instead?

Thanks!
by candycanepanda
Thu Nov 03, 2022 3:58 pm
Forum: General
Topic: Major bug - refresh
Replies: 1
Views: 102871

Major bug - refresh

Hi beds as you are aware you have a major bug in the platform with hitting refresh if you hit refresh in the browser it will resend a chat message if you are in the chat this isn't the biggest deal in the world but you need to treat this as an urgent matter because if you are in the stripe page wher...
by candycanepanda
Thu Nov 03, 2022 1:07 am
Forum: General Setup
Topic: Beds24 Review
Replies: 3
Views: 83478

Beds24 Review

Hi,

Where can I set up the reviews for my direct bookings?
Is there any way we can ask all direct booking guest to make a review under beds24?