How can I connect an airbnb listing to an existing room in beds24?

I am thinking to send all the messages from beds24 to zoho desk so I can have an unified inbox.
Is this doable?

Hello,

I am thinking to move all my communication to a professional help desk software as zoho desk or zendesk.
How can I do this with beds24?

Also how do you manage communication with guests when you have up to 50 reservations daily from multiple ota (airbnb, booking, expedia etc.)

Thank you