Search found 18 matches

by eleni mylona
Thu Oct 21, 2021 11:36 am
Forum: Bookings and Guests
Topic: Whatsapp
Replies: 1
Views: 23

Re: Whatsapp

Hi There is no way to force the guests to enter the correct number. What you can do is to give more instructions for this field. You can go to (SETTINGS) > BOOKING ENGINE > PROPERTY BOOKING PAGE > DEVELOPERS under Custom and set the following: Telephone|Please enter the phone number correct: to send...
by eleni mylona
Thu Jul 08, 2021 10:59 am
Forum: General
Topic: sub acount notification
Replies: 5
Views: 702

Re: sub acount notification

You can set this in (SETTINGS) ACCOUNT > HOST NOTIFICATIONS. No, it is not possible to identify modifications to trigger auto actions. You can use the Booking Webhook in Properties > Access :- A push notification (webhook) will be sent to this URL when a new booking, significant booking modification...
by eleni mylona
Thu Jun 24, 2021 11:27 am
Forum: Announcements
Topic: Google for Vacation Rentals partners with Beds24
Replies: 3
Views: 677

Re: Google for Vacation Rentals partners with Beds24

Hi Roger,

Google for Vacation Rentals are already live. You can enable the connection in (SETTINGS) CHANNEL MANAGER > GOOGLE HOTEL ADS.

Best Regards
Eleni
by eleni mylona
Thu Apr 22, 2021 11:44 am
Forum: General
Topic: Link from Facebook broken
Replies: 1
Views: 227

Re: Link from Facebook broken

Hello

Facebook indeed does add a tracker and sometimes breake the URL.

What you can do is to use the Beds24 URL like https://beds24.com/booking2.php?propid=12345 or to use a shortener to change the URL. For this you can use an app like https://app.bitly.com

Best Regards

Eleni
by eleni mylona
Mon Apr 19, 2021 10:11 am
Forum: Bookings and Guests
Topic: Problem with next invoice number
Replies: 1
Views: 279

Re: Problem with next invoice number

Hi,

Invoice numbers are generated per account or sub account.

If you have multiple properties or a group of properties and need the invoice numbers for each property to be from your Master account, then you need the Master account to be the owner account of the properties.

Best Regards

Eleni
by eleni mylona
Mon Mar 29, 2021 10:47 am
Forum: Feature Requests
Topic: Some bookings not to be shuffered !
Replies: 3
Views: 326

Re: Some bookings not to be shuffered !

Hi, This is not possible. What you can do is to create an Auto Action to trigger when such booking is created. With this Auto Action you can inform the guest that the booking is with a change of room and if they donĀ“t want to change a room they will need to contact you for a cancellation. You can us...
by eleni mylona
Tue Dec 15, 2020 7:02 am
Forum: Feature Requests
Topic: Unified inbox.
Replies: 11
Views: 1106

Re: Unified inbox.

Hi

We have this on the roadmap, but we can't give a time frame for it at the moment.

Kind Regards

Eleni
by eleni mylona
Tue Nov 17, 2020 11:08 am
Forum: General Setup
Topic: How to move a room to a different property?
Replies: 2
Views: 319

Re: How to move a room to a different property?

Hi,

If you are using the New Control panel, click on Account Management and go to ACCOUNT LIST > MANAGE ACCOUNT > MANAGE PROPERTY > MANAGE ROOM to change the property of the room.

Kind regards
Eleni
by eleni mylona
Mon Nov 16, 2020 11:15 am
Forum: Booking Engine
Topic: BookWidgent does not pass parameters to iframe page
Replies: 3
Views: 422

Re: BookWidgent does not pass parameters to iframe page

Hi Mayumi

Try to add also to your widget the Number of nights. Go to (SETTINGS) BOOKING ENGINE > BOOKING WIDGETS and also the parameter as shown here: https://prnt.sc/vjzj05

Kind regards
Eleni
by eleni mylona
Fri Oct 02, 2020 9:13 am
Forum: Bookings and Guests
Topic: Emailing Guests - email history
Replies: 1
Views: 323

Re: Emailing Guests - email history

Hi,

You can add to your Auto Actions an Internal Email Address so you will be also the receiver.

This will show up in your Email app so you will have available all the conversation.

Best Regards
Eleni