Search found 24 matches

by annedawn
Thu Jun 25, 2020 3:55 pm
Forum: Channel Incidents and Outages
Topic: Airbnb: 2020-06-17 Reservation Inquiries with Lower Price (LOS Enabled Listings Only)
Replies: 0
Views: 106

Airbnb: 2020-06-17 Reservation Inquiries with Lower Price (LOS Enabled Listings Only)

Airbnb reported an issue with inquiry and pre-approvals for which a fix has been deployed effective on June 17th at 22:45 UTC.

They are investigating an edge case where guest inquiries may display incorrect prices. This only affects a small number of listings using LOS.
by annedawn
Thu Jun 25, 2020 3:45 pm
Forum: Channel Incidents and Outages
Topic: Booking.com: 2020-06-19 between 05:00 and 14:27 CEST some bookings were sent without Virtual Credit Cards
Replies: 1
Views: 117

Booking.com: 2020-06-19 between 05:00 and 14:27 CEST some bookings were sent without Virtual Credit Cards

Start time: 05:00 CEST
End time: 10:16 CEST

Start time: 11:52 CEST
End time: 13:24 CEST

Start time: 14:05 CEST
End time: 14:27 CEST

Contact Booking.com support if you received bookings which were made in during these times which have virtual card information missing.
by annedawn
Mon Dec 23, 2013 7:47 pm
Forum: Availability
Topic: Customize date on booking page
Replies: 1
Views: 1103

Re: Customize date on booking page

You can hide the dates with custom css. Go to SETTINGS-> BOOKING PAGE -> ADVANCED "Custom CSS" and paste in .at_date_6134 { display:none; } .at_date_6135 { display:none; } The numbers are the room id numbers for the date rows you want to hide. You can choose which rows to hide by adding one of these...
by annedawn
Sat Dec 21, 2013 4:58 pm
Forum: Bookings and Guests
Topic: Information message before the customer click the PAY button
Replies: 7
Views: 1795

Re: Information message before the customer click the PAY bu

You can exchange any default text on the booking page in SETTINGS -> BOOKING PAGE -> ADVANCED " Custom Text". How to settle the remaining payment could also be added to the screen message the guest sees after completing the booking or the confirmation message. Both can be customised in SETTINGS-> PR...
by annedawn
Tue Dec 17, 2013 8:22 am
Forum: Feature Requests
Topic: Newbie Queries/Wish List
Replies: 16
Views: 4155

Re: Newbie Queries/Wish List

It usually woks if you try setting it up again (unless Facebook has changed something). Can you send a link? If you prefer you can use the ticket system via SUPPORT in the top right menu.
by annedawn
Tue Nov 05, 2013 3:20 pm
Forum: Channel Management
Topic: TripConnect
Replies: 8
Views: 2441

Re: TripConnect

We have a working API with TripConnect and we on their list of "Premium Commited" partners. We can connect our users on an opt-in basis. Your information will only be sent to Tripadvisor if you give us permission to do so. To enable the connection go to SETTINGS -> CHANNEL MANAGER -> TRIP CONNECT (n...
by annedawn
Thu Jul 25, 2013 7:10 am
Forum: Feature Requests
Topic: Hostelworld/Hostelbookers
Replies: 3
Views: 1207

Re: Hostelworld/Hostelbookers

Hi, we are in the process of adding Hostelworld and are looking into Hostelbookers.
by annedawn
Mon Jul 22, 2013 3:58 pm
Forum: Booking Engine
Topic: Problem with width
Replies: 8
Views: 2563

Re: Problem with width

Hi Andreas, I guess you mean the alignment? You can change this you will need to add: .beds24availcal {font-family: Arial,Helvetica,sans-serif;} .beds24availcal input {padding:5px; float:none; display:inline;} .beds24availcal select {float:none; display:inline;} .table th a {font-family: Arial,Helve...