Search found 46 matches

by joholm
Mon Jul 24, 2017 11:35 am
Forum: Channel Management
Topic: Credit card details and historical bookings
Replies: 1
Views: 638

Credit card details and historical bookings

Hi, we have noticed that credit card details are being erased (just last 4 digits remain) about 2 week after arrival date. Is this something beds24 is doing or is it Booking.com via the channel handling? Also, are there any others fields likely to be erased after a visitor has stayed? How far can we...
by joholm
Sat Jul 22, 2017 8:50 pm
Forum: Bookings and Guests
Topic: Custom reports and Sub accounts
Replies: 1
Views: 648

Custom reports and Sub accounts

Hi, we have just figured out that Custom reports seem to be separate for each user (main account, sub account etc).
Is that correct? Is there any way to transfer a custom report so that it becomes available to a sub account or do we have to re-create it again in each account?
by joholm
Fri Jul 21, 2017 8:55 pm
Forum: Feature Requests
Topic: Choosing Properties to view in Calendar
Replies: 3
Views: 1041

Re: Choosing Properties to view in Calendar

That's good thanks! I can see how the Group keywords show as an option in the Calendar property list and in "Price check"

But I can't see where the Filters keywords are used - the help doesn't make it very clear - where can we used the Filter keywords?
by joholm
Thu Jul 20, 2017 12:11 am
Forum: Feature Requests
Topic: Choosing Properties to view in Calendar
Replies: 3
Views: 1041

Choosing Properties to view in Calendar

In Calendar view we have a drop-down list of properties and can view either one at a time or all fo them togetherl. It would be more useful if the drop-down menu could be changed to a check-list (like the "Show" list) so we could choose a specific selection of properties to view together. Often we n...
by joholm
Thu Jul 20, 2017 12:03 am
Forum: Bookings and Guests
Topic: Booking Print Templates
Replies: 3
Views: 1044

Re: Booking Print Templates

Perfect - thanks, I had missed that. Works fine.
by joholm
Sat Jul 01, 2017 8:03 am
Forum: Bookings and Guests
Topic: Booking Print Templates
Replies: 3
Views: 1044

Booking Print Templates

Hi, Is it possible (or can it be made possible) to change the names of the Print Templates on the Booking Summary page? At the moment they are called Temple 1, Template 2 and Template 3. It would be much more helpful if we could give them meaningful names instead of having to remember which is which...
by joholm
Tue Jun 20, 2017 10:57 am
Forum: Bookings and Guests
Topic: Booking data fields
Replies: 3
Views: 953

Re: Booking data fields

Thank you. Is 1000 character the limit the highest? Are there any fields which can hold more?
Would it be possible to add attachments (like in emails) to store more information in a booking?
by joholm
Thu Jun 15, 2017 11:23 am
Forum: Bookings and Guests
Topic: Booking data fields
Replies: 3
Views: 953

Booking data fields

Hi, It would be useful to store extra information in some bookings, such as email discussions and agreements. So I wonder what limits on size (number of text characters) there are on the various text fields in the booking; like "Notes", "Customer comments" etc. Would you recommend any particular fie...
by joholm
Tue Jun 06, 2017 3:50 pm
Forum: Bookings and Guests
Topic: Auto Actions
Replies: 7
Views: 1557

Re: Auto Actions

Yes thank you.

I have just been repeating some information here so that others can see the result - it could be useful for them.
by joholm
Tue Jun 06, 2017 9:01 am
Forum: Bookings and Guests
Topic: Auto Actions
Replies: 7
Views: 1557

Re: Auto Actions

Hi, We have a case open about this now 95910. One thing is that we can see what has been changed in the Log-tab on the booking. Also it seems that if we have a booking open to work on when the Auto Action triggers, and then save the booking we overwrite the effect of the Auto Action. It would be goo...