Search found 35 matches

by davidtrillo
Sat Jan 19, 2019 7:34 am
Forum: Bookings and Guests
Topic: Booked Room Type in Confirmation Email
Replies: 1
Views: 117

Booked Room Type in Confirmation Email

Dear B24 I have a dependant room set up to sell my vacant Deluxe Family Rooms as 2person occupancy Deluxe Rooms . The dependency works well and auto assigns the first available Family room when all Deluxe rooms are allocated. My problem arises when sending the Auto Confirmation email because there i...
by davidtrillo
Sun Sep 23, 2018 5:32 pm
Forum: Feature Requests
Topic: Auto Action to assign Invoicees
Replies: 5
Views: 299

Re: Auto Action to assign Invoicees

This will not solve the issue because as a business I do not receive these payments until we manually process the Virtual Credit Card Voucher from the OTA. We cannot take this money until the day of check in of the guest (normally). This can be for bookings more than 6 months ahead. If this was done...
by davidtrillo
Fri Sep 21, 2018 5:03 am
Forum: Feature Requests
Topic: Auto Action to assign Invoicees
Replies: 5
Views: 299

Re: Auto Action to assign Invoicees

I will do a support ticket to reference the different invoices required so you can view the invoices. Basically the reasons are as follows. When I receive bookings from Channels that have the option for the guest to pay them directly (Expedia Collect, Agoda etc) I need to automatically assign the ch...
by davidtrillo
Wed Sep 19, 2018 4:29 am
Forum: Feature Requests
Topic: Auto Action to assign Invoicees
Replies: 5
Views: 299

Auto Action to assign Invoicees

We currently have different Invoice templates for Expedia Collect and Agoda because the values presented to the customer are not the same as we receive through the Channel Manager. Currently the invoicee can only be set from the booking charges page and potentially staff may forget to set this. When...
by davidtrillo
Wed Sep 12, 2018 3:42 am
Forum: Channel Management
Topic: Auto Action to set Invoicee
Replies: 3
Views: 249

Re: Auto Action to set Invoicee

Is this a feature that could be added as I see it as an important part of automating the different types of bookings that come via the Channel manager.

Otherwise the benefit of Multi Channel automatic bookings is somewhat diluted by needing to manually edit the booking.
by davidtrillo
Mon Sep 10, 2018 8:15 am
Forum: Channel Management
Topic: Auto Action to set Invoicee
Replies: 3
Views: 249

Auto Action to set Invoicee

We currently have different Invoice templates for Expedia Collect and Agoda because the values presented to the customer are not the same as we receive through the Channel Manager. Currently the invoicee can only be set from the booking charges page and potentially staff may forget to set this. Is t...
by davidtrillo
Fri Sep 07, 2018 10:08 am
Forum: API
Topic: JSon GetBookings
Replies: 1
Views: 267

JSon GetBookings

Is there a way to only return selected fields from a getbooking JSon post. I can get a succesful return but it has all the booking data. I only want a few of those fields i.e Name of Guest, Number of guests, Offer Number, Booking Status and Check Out Date I can write some script to extract the relev...
by davidtrillo
Sat Aug 18, 2018 6:39 am
Forum: API
Topic: Posting Json values from different application
Replies: 22
Views: 1592

Re: Posting Json values from different application

My system is definately using TLS1.2. The problem seems to be the Cipher applied. Which Cipher do you recommend
by davidtrillo
Fri Aug 17, 2018 7:25 am
Forum: API
Topic: Posting Json values from different application
Replies: 22
Views: 1592

Re: Posting Json values from different application

Thanks Mark

I seem to have RC4 disabled but still having issues. Which Cipher and encrption levels do you recommend to access the API
by davidtrillo
Thu Aug 16, 2018 6:50 am
Forum: API
Topic: Posting Json values from different application
Replies: 22
Views: 1592

Re: Posting Json values from different application

I am still experiencing issues with access to the API from my POS application. I have spent a long time ensuring that TLS 1.2 is set and I now seem to get some communication going. I am monitoring on Netmon and seem to get an encrypted Alert responce - maybe a Cipher issue? I get a client hello and ...