Search found 1148 matches

by annettemorgenroth
Thu Oct 21, 2021 11:23 am
Forum: Pricing and Discounts
Topic: reduction in the cost of booking and partial refund
Replies: 3
Views: 112

Re: reduction in the cost of booking and partial refund

Just changing the number of guests or the dates will not change the price.

If you want to change the price you need to click on "Recalculate Price & Charges" in the "Charges & Payments" tab of the booking.
by annettemorgenroth
Mon Oct 18, 2021 1:53 pm
Forum: Channel Management
Topic: VRBO API terms and conditions
Replies: 4
Views: 135

Re: VRBO API terms and conditions

Also Vrbo calculate the the commission from the booking value. To allow accurate commission calculation we have to provide Vrbo with a feed which contains all Vrbo bookings with guest name and Email, dates and amount. For more information about Vrbos terms and conditions please contact Vrbo directly.
by annettemorgenroth
Sat Oct 16, 2021 12:29 pm
Forum: General
Topic: Change reservation color in calendar when guest has paid
Replies: 1
Views: 128

Re: Change reservation color in calendar when guest has paid

Yes. You can apply a "flag" to the booking. If you want to automate this you you set up an auto action as explained here: https://wiki.beds24.com/index.php/Auto_ ... fully_paid
by annettemorgenroth
Mon Oct 11, 2021 9:13 am
Forum: Feature Requests
Topic: Yale locks integration
Replies: 4
Views: 152

Re: Yale locks integration

RBOY apps works with a range of locks. Can you choose one which is supported?
by annettemorgenroth
Fri Oct 08, 2021 8:51 am
Forum: Channel Incidents and Outages
Topic: [PARTIALLY RESOLVE]Booking.com: 2020-09-30: Booking.com messages not sent
Replies: 2
Views: 228

Re: [PARTIALLY RESOLVE]Booking.com: 2020-09-30: Booking.com messages not sent

It is partially resolved.

Booking.com resolved this for new bookings.

They can not fix problems with bookings made during the bug.
by annettemorgenroth
Fri Oct 08, 2021 6:54 am
Forum: Feature Requests
Topic: Yale locks integration
Replies: 4
Views: 152

Re: Yale locks integration

You can connect Yale locks and many other lock system (Schlage, Kwikset, Samsung, KeyWe, Philia, IDLock and mnay more) via ROBY Apps. For more information please see here: https://wiki.beds24.com/index.php/RBOYAPPS
by annettemorgenroth
Wed Oct 06, 2021 10:13 am
Forum: Channel Incidents and Outages
Topic: [PARTIALLY RESOLVE]Booking.com: 2020-09-30: Booking.com messages not sent
Replies: 2
Views: 228

[PARTIALLY RESOLVE]Booking.com: 2020-09-30: Booking.com messages not sent

Due to a bug at Booking.com it is no longer possible to initiate a conversation with a guest via the messaging API. Inital messages to guest where there has been no previous message fail. Once a conversation has been initiated by the guest or host using other means, it is possible to use the messagi...
by annettemorgenroth
Sat Sep 11, 2021 11:54 am
Forum: Channel Incidents and Outages
Topic: [Resolved] Expedia: 2021-09-11 Bookings not sent
Replies: 0
Views: 405

[Resolved] Expedia: 2021-09-11 Bookings not sent

Expedia reported an issue with the Booking Retrieval service where booking notification requests are not being generated for partners to retrieve. If you are missing bookings in Beds24 please go to SETTINGS > CHANNEL MANAGER > EXPEDIA and click on "Import Existing Bookings" to import them. Start Dat...
by annettemorgenroth
Thu Sep 02, 2021 7:07 am
Forum: Availability
Topic: Limit Inventory on booking engine
Replies: 3
Views: 596

Re: Limit Inventory on booking engine

Why do you want to limit the availability for direct online bookings?

The channel manager will keep your inventory up to date across all sales channels so you do not need to worry about overbooking.
by annettemorgenroth
Mon Aug 30, 2021 8:15 am
Forum: Announcements
Topic: New Calendar released for beta testing
Replies: 6
Views: 1135

Re: New Calendar released for beta testing

I see a bug, i have set up a no check in/check out overide on saturdays but it is , in the new calendar it shows on sunday. I I had a look at your calendar and can not see a problem with the overrides. They show on Saturday: https://screencast-o-matic.com/i/crjvjlVQ2Xm All you need to do when you h...