Search found 1233 matches

by annettemorgenroth
Sat Nov 19, 2022 12:45 pm
Forum: Booking Engine
Topic: Error in back-end Beds24 editor
Replies: 2
Views: 111

Re: Error in back-end Beds24 editor

You have corrupted content for example invalid HTMO on the page which triggers our firewall. This is how you can delete the corrupted content: Open the page without any content using by adding &noload=all to the URL of the menu page then SAVE. Example: https://beds24.com/control3.php?pagetype=bookin...
by annettemorgenroth
Wed Nov 16, 2022 4:43 pm
Forum: Channel Incidents and Outages
Topic: Booking.com: 2022-11-16: Booking.com messages not delivered
Replies: 0
Views: 191

Booking.com: 2022-11-16: Booking.com messages not delivered

Booking.com confirmed they have a bug with their messaging system which causes issued with messages.
by annettemorgenroth
Fri Nov 11, 2022 7:45 am
Forum: Channel Incidents and Outages
Topic: [Resolved] Expedia: 2021-11-10Outage
Replies: 0
Views: 268

[Resolved] Expedia: 2021-11-10Outage

Expedia had an outage hat caused availability and rates updates to fail.

Start Date & Time: Thursday, November 10th, 2022 at 11:46 AM PST

Resolved Date & Time: Thursday, November 10th, 2022 at 1:03 PM PST
by annettemorgenroth
Wed Nov 09, 2022 8:44 am
Forum: General Setup
Topic: Credit Cards
Replies: 1
Views: 369

Re: Credit Cards

No. Only the options available in the settings and documented in the documentation are available. Best practice for credit card security is not to store the card CCV number with the other card details. The setting "Email CCV " sends an encrypted Security Code in the host booking notification email. ...
by annettemorgenroth
Thu Nov 03, 2022 8:24 am
Forum: Channel Management
Topic: Moving and remapping a booking.com room to different property in beds
Replies: 1
Views: 124

Re: Moving and remapping a booking.com room to different property in beds

Please check the channels help pages when you see error messages.

"Error - 904834901 is not unique" means that the code is already mapped in another room. You need to remove it there before you can reuse it.
by annettemorgenroth
Thu Nov 03, 2022 8:18 am
Forum: General Setup
Topic: Beds24 Review
Replies: 1
Views: 162

Re: Beds24 Review

We have an integration with TripadvisorReview Expess which you can activate in SETTINGS > CHANNEL MANAGER > TRIPCONNECT But you can use any service which allows you to collect reviews and add their review widget to your booking page. How you do this is explained here: https://wiki.beds24.com/index.p...
by annettemorgenroth
Tue Oct 25, 2022 6:56 am
Forum: Pricing and Discounts
Topic: Banned by stripe
Replies: 5
Views: 402

Re: Banned by stripe

Sorry but we can not help you with this problem. You need to resolve this with Stripe directly.
by annettemorgenroth
Mon Oct 24, 2022 4:01 pm
Forum: Channel Incidents and Outages
Topic: [Resolved] Expedia: 2021-10-24 Outage
Replies: 0
Views: 297

[Resolved] Expedia: 2021-10-24 Outage

Expedia had an outage hat caused availability and rates updates to fail. Start Date & Time: Monday, October 24th, 2022 at 7:56 AM PDT Resolved Date & Time: Monday, October 24th, 2022 at 8:04 AM PDT and Start Date & Time: Monday, October 24th, 2022 at 12:41 PM PDT Resolved Date & Time:Monday, October...
by annettemorgenroth
Sun Oct 23, 2022 7:59 am
Forum: General
Topic: Validation Errors When Using Wordpress Plugin Landing Page
Replies: 1
Views: 199

Re: Validation Errors When Using Wordpress Plugin Landing Page

Have you added the scrolltop="no" parameter? If so please remove it.

If not please send us a support ticket with a link to your website so we can inspect it.