Search found 1145 matches

by annettemorgenroth
Mon Oct 11, 2021 9:13 am
Forum: Feature Requests
Topic: Yale locks integration
Replies: 4
Views: 133

Re: Yale locks integration

RBOY apps works with a range of locks. Can you choose one which is supported?
by annettemorgenroth
Fri Oct 08, 2021 8:51 am
Forum: Channel Incidents and Outages
Topic: [PARTIALLY RESOLVE]Booking.com: 2020-09-30: Booking.com messages not sent
Replies: 2
Views: 145

Re: [PARTIALLY RESOLVE]Booking.com: 2020-09-30: Booking.com messages not sent

It is partially resolved.

Booking.com resolved this for new bookings.

They can not fix problems with bookings made during the bug.
by annettemorgenroth
Fri Oct 08, 2021 6:54 am
Forum: Feature Requests
Topic: Yale locks integration
Replies: 4
Views: 133

Re: Yale locks integration

You can connect Yale locks and many other lock system (Schlage, Kwikset, Samsung, KeyWe, Philia, IDLock and mnay more) via ROBY Apps. For more information please see here: https://wiki.beds24.com/index.php/RBOYAPPS
by annettemorgenroth
Wed Oct 06, 2021 10:13 am
Forum: Channel Incidents and Outages
Topic: [PARTIALLY RESOLVE]Booking.com: 2020-09-30: Booking.com messages not sent
Replies: 2
Views: 145

[PARTIALLY RESOLVE]Booking.com: 2020-09-30: Booking.com messages not sent

Due to a bug at Booking.com it is no longer possible to initiate a conversation with a guest via the messaging API. Inital messages to guest where there has been no previous message fail. Once a conversation has been initiated by the guest or host using other means, it is possible to use the messagi...
by annettemorgenroth
Sat Sep 11, 2021 11:54 am
Forum: Channel Incidents and Outages
Topic: [Resolved] Expedia: 2021-09-11 Bookings not sent
Replies: 0
Views: 307

[Resolved] Expedia: 2021-09-11 Bookings not sent

Expedia reported an issue with the Booking Retrieval service where booking notification requests are not being generated for partners to retrieve. If you are missing bookings in Beds24 please go to SETTINGS > CHANNEL MANAGER > EXPEDIA and click on "Import Existing Bookings" to import them. Start Dat...
by annettemorgenroth
Thu Sep 02, 2021 7:07 am
Forum: Availability
Topic: Limit Inventory on booking engine
Replies: 3
Views: 460

Re: Limit Inventory on booking engine

Why do you want to limit the availability for direct online bookings?

The channel manager will keep your inventory up to date across all sales channels so you do not need to worry about overbooking.
by annettemorgenroth
Mon Aug 30, 2021 8:15 am
Forum: Announcements
Topic: New Calendar released for beta testing
Replies: 6
Views: 969

Re: New Calendar released for beta testing

I see a bug, i have set up a no check in/check out overide on saturdays but it is , in the new calendar it shows on sunday. I I had a look at your calendar and can not see a problem with the overrides. They show on Saturday: https://screencast-o-matic.com/i/crjvjlVQ2Xm All you need to do when you h...
by annettemorgenroth
Wed Aug 25, 2021 1:17 pm
Forum: Channel Management
Topic: Who wants to beta test Airbnbs brand new rate plan function?
Replies: 0
Views: 489

Who wants to beta test Airbnbs brand new rate plan function?

Airbnb is beta testing rate plans and we were given early access. With rate plans Airbnb will present the guest up to two pricing options one refundable and one non-refundable option. The development at our end is finished and we are now looking for customers who want to participate in the beta test...
by annettemorgenroth
Tue Aug 17, 2021 5:11 pm
Forum: General
Topic: How long is information stored for in Beds24
Replies: 7
Views: 603

Re: How long is information stored for in Beds24

Are you auto deleting bookings? Please check your setting for "Delete Bookings after Checkout" in SETTINGS > ACCOUNT > PRIVACY.
by annettemorgenroth
Mon Aug 16, 2021 9:48 pm
Forum: Bookings and Guests
Topic: How long is information stored for in Beds24
Replies: 2
Views: 203

Re: How long is information stored for in Beds24

I have answered your question in your other thread: viewtopic.php?f=4&t=1496&p=5445#p5445