Search found 66 matches

by aladdin
Thu Apr 12, 2018 6:07 pm
Forum: Bookings and Guests
Topic: Guest need to modify or cancel a reservation
Replies: 6
Views: 3205

Re: Guest need to modify or cancel a reservation

How they can send a request message then?
by aladdin
Thu Apr 12, 2018 6:07 pm
Forum: Bookings and Guests
Topic: turn off 'search guests' for agent sub account
Replies: 3
Views: 1987

Re: turn off 'search guests' for agent sub account

Thank you, very good. That works.

No I still need to 'turn off' 'search bookings' for agents. This search box is just under the top menu and next to 'add booking'.

Please advice how a agent can not search for bookings.

Thank you kindly
by aladdin
Sun Apr 08, 2018 3:36 pm
Forum: Bookings and Guests
Topic: Guest need to modify or cancel a reservation
Replies: 6
Views: 3205

Re: Guest need to modify or cancel a reservation

Please inform on how a guest can modify his booking WITHIN http://my-booking.info. Thank you
by aladdin
Sat Apr 07, 2018 4:39 pm
Forum: Bookings and Guests
Topic: turn off 'search guests' for agent sub account
Replies: 3
Views: 1987

turn off 'search guests' for agent sub account

Within an agent subaccount, the agent should not have the possibilty to 'search guests' when adding a new booking, or at least not having the option to search within the guests of the admin account or other subaccounts. Where can I turn this option off?
by aladdin
Sat Apr 07, 2018 12:47 pm
Forum: Pricing and Discounts
Topic: sub account agent rate
Replies: 2
Views: 1916

sub account agent rate

Hi, I have just setup an agent subaccount. In another account, the admin account, I have setup rates. When logged in at the agent subaccount, one can add a new booking, but no rates are shown. I have tried many things now, but can't understand why rates in the agent subaccount are not shown. Please ...
by aladdin
Sat Dec 30, 2017 1:57 pm
Forum: Bookings and Guests
Topic: Send email from property email
Replies: 5
Views: 3093

Re: Send email from property email

How can I 'move' the property to the subaccount? And then, how I can create subaccounts from the subaccount? And further more, for what are these property email settings in subaccounts used then: subaccount login details role: admin email: property@gmail.com account settings outgoing mail: never use...
by aladdin
Sat Dec 30, 2017 1:52 pm
Forum: Bookings and Guests
Topic: can't save Booking Confirmation Screen and Email Message (last part)
Replies: 1
Views: 1656

can't save Booking Confirmation Screen and Email Message (last part)

Since some days I can't save edits made in the section 'Booking Confirmation Screen and Email Message (last part)' (properties/confirmation messages/). The part 'Booking Confirmation Screen and Email Message (first part)' can be saved, but not the last part anymore. Can you give advice as I need to ...
by aladdin
Sat Dec 30, 2017 7:33 am
Forum: Bookings and Guests
Topic: Send email from property email
Replies: 5
Views: 3093

Re: Send email from property email

I now created a subaccount for the property and added the email info where I could. If I acces the booking page via the subaccount, still the guest will receive a mail with masteraccount email as sender. So where otherwise I have to set the email settings then for the property?? subaccount login det...
by aladdin
Fri Dec 29, 2017 10:20 am
Forum: Bookings and Guests
Topic: Send email from property email
Replies: 5
Views: 3093

Send email from property email

Hi, How can we set that the outgoing email address is the same as the property email address. We have multiple properties in beds24 in 1 account. So basically we need it like this: property1, mail is sent and received via email address property1@mail.com property2, mail is sent and received via emai...
by aladdin
Wed Dec 27, 2017 10:10 am
Forum: Bookings and Guests
Topic: Urgent as it creates chaos in our system: Booking automatically changes into confirmed.
Replies: 2
Views: 2002

Urgent as it creates chaos in our system: Booking automatically changes into confirmed.

When I open a booking (which has the status new or request) and I edit /close this booking again, the status automatically changes to confirmed.

How to keep the booking status untouched and make them only changeable on already set auto actions?