Search found 41 matches

by buckinghamhouse
Sat Sep 01, 2018 10:07 pm
Forum: Announcements
Topic: Google commission ads
Replies: 6
Views: 683

Re: Google commission ads

Is there something wrong with the Google Hotel Ads report? It did finally show up, but now it hasn't provided a new report since August 19th although I can see from the booking log page I'm getting hits from this channel.
by buckinghamhouse
Mon Aug 06, 2018 11:18 am
Forum: Announcements
Topic: Google commission ads
Replies: 6
Views: 683

Re: Google commission ads

In terms of reviewing the weekly statistics report, when I click that item in the settings section I get a list of terminology and the definitions. Where exactly do you see the data and statistics? I can see on my booking log page that there have been views of my google ads page (no bookings yet, bu...
by buckinghamhouse
Tue Mar 06, 2018 4:27 pm
Forum: Feature Requests
Topic: Support for Squareup.com
Replies: 7
Views: 2894

Re: Support for Squareup.com

Also interested in the addition of Square for taking payments. Thanks
by buckinghamhouse
Sun Feb 11, 2018 5:20 pm
Forum: Bookings and Guests
Topic: Auto Actions & Template Variables
Replies: 2
Views: 756

Re: Auto Actions & Template Variables

Thank you for your prompt response. Much appreciated :)
by buckinghamhouse
Sun Feb 11, 2018 3:22 pm
Forum: Bookings and Guests
Topic: Auto Actions & Template Variables
Replies: 2
Views: 756

Auto Actions & Template Variables

Hello, I am trying to set up an auto action that populates a booking info code every time a booking is made by a guest. The template variable I am trying to use is [BOOKINGIP] so that I can use it for some custom reports (the IP Address does not seem to be available in the list of available columns ...
by buckinghamhouse
Wed Jan 31, 2018 6:44 pm
Forum: Bookings and Guests
Topic: Auto Actions Mail
Replies: 4
Views: 875

Re: Auto Actions Mail

I have checked my own B&B's email server and there are no emails in the sent folder that would have been sent from the beds24 system. I have never seen any sent mail from beds24 on my own mail server. Have never had any issue sending /receiving emails with beds24 to guests, so where do I change the ...
by buckinghamhouse
Wed Jan 31, 2018 1:48 pm
Forum: Bug Reports
Topic: Download CSV from Custom Report (Minor Bug)
Replies: 4
Views: 1184

Re: Download CSV from Custom Report (Minor Bug)

In a related type of extension observation (also using Chrome), when you choose Excel as the file type to download your file it creates a .XLT extension which is an Excel Template file type. Then you have to find the file and change the extension or it doesn't open properly. The excel file also has ...
by buckinghamhouse
Wed Jan 31, 2018 1:29 pm
Forum: Bookings and Guests
Topic: Auto Actions Mail
Replies: 4
Views: 875

Auto Actions Mail

Good morning, I've set up a few manually triggered Auto Actions which I use frequently to send emails to guests. When I look in the log of a guest's booking I can see that I've used an Auto Action to send an email to a guest, but I cannot see the specific content of the email. Once in awhile I need ...
by buckinghamhouse
Thu Jun 29, 2017 12:55 am
Forum: Bookings and Guests
Topic: Grouping Bookings but not Charges
Replies: 3
Views: 915

Re: Grouping Bookings but not Charges

Thanks, I am aware of how to link two bookings and unlink but I don't want to have to link and unlink groups again and again. I just wondered if someone has used another feature to "virtually" link or use another field or similar to attach groups together without attaching the financials.
by buckinghamhouse
Tue Jun 27, 2017 11:53 am
Forum: Bookings and Guests
Topic: Grouping Bookings but not Charges
Replies: 3
Views: 915

Grouping Bookings but not Charges

Is there a way to link bookings together to identify that the bookings are in the same group but not have the two charges total on one master booking? For example, I have two couples that always come together but each pay their own invoice. However, I would like to identify that these two bookings a...