Search found 291 matches

by lesleywoermeijer
Tue Mar 05, 2024 10:54 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Booking.com 2024-03-04
Replies: 0
Views: 82

[RESOLVED] Booking.com 2024-03-04

Booking.com experienced a problem with the Reservations API. During the affected time period, there was a service outage and no reservations could be retrieved. Start: 2024-03-04 06:13 UTC End: 2024-03-04 06:44 UTC Booking were imported with a delay. If you have an overbooking due to the outage, ple...
by lesleywoermeijer
Mon Mar 04, 2024 1:02 pm
Forum: Feature Requests
Topic: Predefined messages and AI at guest communication hub
Replies: 1
Views: 5079

Re: Predefined messages and AI at guest communication hub

Hi, you can use Auto actions to send pre-defined messages to your guests.

Go to Settings > Guest Management > Auto actions and you can create predefined messages, you can set the trigger details in the Trigger tab and the message in the Messaging tab.
by lesleywoermeijer
Mon Mar 04, 2024 7:39 am
Forum: Feature Requests
Topic: Support for Squareup.com
Replies: 12
Views: 28219

Re: Support for Squareup.com

We have an API that you can use please go to Settings > Apps & Integrations > API POS, if SquareUp are prepared to use the API details. We have integration with Zettle and Poster POS that you could use. Please have a look at the details in the wiki pages. Zettle :- https://wiki.beds24.com/index.php/...
by lesleywoermeijer
Wed Feb 28, 2024 8:49 am
Forum: Bookings and Guests
Topic: Upsell items trigger booking question?
Replies: 1
Views: 5612

Re: Upsell items trigger booking question?

With Upsell items, you need to set the details, so you will need 2 Upsell items, 1 each for the type of the wine.

It is not possible to a selector to the Upsell items.
by lesleywoermeijer
Wed Feb 28, 2024 8:47 am
Forum: Booking Engine
Topic: Customisation of search bar booking page
Replies: 7
Views: 24489

Re: Customisation of search bar booking page

The Quantity selector is shown when you have activated 'Multiple room booking' in Settings > Booking Engine > Property Booking Page. If you set this = Disable or Guest can choose, then the guest can/will see the Book Button.
by lesleywoermeijer
Tue Feb 27, 2024 8:11 pm
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Booking.com 2024-02-27
Replies: 0
Views: 114

[RESOLVED] Booking.com 2024-02-27

Booking.com reported an outage, impacting the delivery or bookings to Beds24. Start : 2024-02-27, 10:36:34 AM UTC End : 2024-02-27, 10:58:22 AM UTC. All outstanding bookings should now have imported. If any bookings have not imported to Beds24 please let us know the booking.com reservation ID and we...
by lesleywoermeijer
Wed Feb 21, 2024 10:17 am
Forum: Feature Requests
Topic: Pictures management
Replies: 11
Views: 41025

Re: Pictures management

This is on our roadmap. We have no details of a release date.
by lesleywoermeijer
Wed Feb 21, 2024 10:15 am
Forum: Feature Requests
Topic: make it possible to override linked prices.
Replies: 2
Views: 33694

Re: make it possible to override linked prices.

Thank you for the feature request, at this time, is not possible, 'linked' daily prices/fixed prices will apply for all dates you have a price in the original daily price/fixed price. You will need to create a new daily price/fixed price for the dates you want to have different values/rules and remo...
by lesleywoermeijer
Wed Feb 21, 2024 10:09 am
Forum: General
Topic: Custom reports by unit
Replies: 1
Views: 5335

Re: Custom reports by unit

You can create a Custom report to show the information you require. The Standard reports are by Room, they do not show the information at a unit level. Set the dates you want to check the details from, then select the columns from the 'Available Columns' list. You can then use the Layout details/ord...
by lesleywoermeijer
Wed Feb 07, 2024 8:20 am
Forum: Channel Incidents and Outages
Topic: No access to reseller
Replies: 1
Views: 1835

Re: No access to reseller

This was due to invalid HTML on your login page which I can see was resolved in the support ticket.