Search found 181 matches

by lesleywoermeijer
Sat Oct 23, 2021 5:16 pm
Forum: General
Topic: household management
Replies: 2
Views: 73

Re: household management

Have a look at the Report example in the Cleaning and Housekeeping section in the wiki.

https://wiki.beds24.com/index.php/Clean ... ic_Cleaner
by lesleywoermeijer
Tue Oct 19, 2021 7:24 am
Forum: Channel Management
Topic: VRBO API terms and conditions
Replies: 4
Views: 114

Re: VRBO API terms and conditions

VRBO only have access to the bookings/enquiries that have originated from VRBO, they do not have access to bookings from other sources.
by lesleywoermeijer
Mon Oct 18, 2021 12:47 pm
Forum: Channel Management
Topic: VRBO API terms and conditions
Replies: 4
Views: 114

Re: VRBO API terms and conditions

VRBO requires you mark bookings which originated from a VRBO/Homeaway enquiry by setting the Referer value on the "Details" tab of the booking to VRBO. VRBO/Homeaway requires you to enter the guests Email address in the booking. VRBO/Homeaway will have access to these bookings for reporting purposes...
by lesleywoermeijer
Wed Oct 13, 2021 8:47 am
Forum: Feature Requests
Topic: Unit changes during stay
Replies: 4
Views: 210

Re: Unit changes during stay

Beds24 works to optimise your booking potential, when using Room types, the inventory is grouped and on occasion for the duration of a booking the availability may not be in the same unit/room. This is due to using Room Types (quantity > 1), you will need to manually shuffle the bookings in the room...
by lesleywoermeijer
Mon Oct 11, 2021 8:59 am
Forum: Feature Requests
Topic: Unit changes during stay
Replies: 4
Views: 210

Re: Unit changes during stay

Go to Settings > Preferences > Lock Room Unit on Check-in and set = YES. Then when you use the Booking Info Code CHECKIN in a booking, this will LOCK the booking in the Room/Unit. You can use the Dashboard modules - Arrivals to auto add the Booking Info Code to a booking. Alternatively you can add t...
by lesleywoermeijer
Mon Oct 11, 2021 8:49 am
Forum: Bookings and Guests
Topic: Re: Payment method on invoices and payments (credit card, cash)
Replies: 2
Views: 188

Re: Payment method on invoices and payments (credit card, cash)

It is possible to add Invoice Payment Status Values that you can use when entering payments. Go to Guest Management > Invoicing > Invoice Items > Invoice Payment Items and enter the values you would like to use i.e. CASH, CARD etc. Then in the Booking > Charges & Payments tab, you can then select th...
by lesleywoermeijer
Tue Oct 05, 2021 7:22 am
Forum: General
Topic: Paid Set up Support?
Replies: 1
Views: 192

Re: Paid Set up Support?

We provide Zoom or Skype training sessions in which we help you set your account up.

If you want to book a session please send us a Support ticket and we can arrange a suitable slot with one of the team.
by lesleywoermeijer
Wed Sep 08, 2021 3:09 pm
Forum: Pricing and Discounts
Topic: Payment collection Booking.com
Replies: 4
Views: 609

Re: Payment collection Booking.com

Hi Antoine,

Can you raise a support ticket, so we can check your setup with the connection to Booking.com.

Can you include a booking id so we can check the logs for the data sent from Booking.com and advise on the options.
by lesleywoermeijer
Mon Sep 06, 2021 8:09 am
Forum: Pricing and Discounts
Topic: Payment collection Booking.com
Replies: 4
Views: 609

Re: Payment collection Booking.com

Hi, As Airbnb makes the payment, you can set the options for how to display the payments as you have. As you are receiving the payment from the guest for Booking.com bookings, then they are required to make the full payment and this is what is shown in the booking (pending payment). If Booking.com c...
by lesleywoermeijer
Fri Sep 03, 2021 7:39 am
Forum: Availability
Topic: Limit Inventory on booking engine
Replies: 3
Views: 572

Re: Limit Inventory on booking engine

We do not have an option to limit the inventory for the Beds24 booking page, however you can setup Virtual rooms and dependencies and update the inventory using the instructions in this wiki page https://wiki.beds24.com/index.php/Auto_Top_up_rooms