You can use the Auto action to add a booking info code to the booking to identify the bedding required. This will be dependent on the data that is send from the channel. Some of the channels send this information as comments and these will be added to the Notes or Guest comments fields in the bookin...

In the Custom Reports, you can select the date range, then select the columns, Property, Room, Unit and the values you want to see from the bookings, for example :- 1st Invoice Charge value Price Commission Price less commission Then you can order by the Property, room, unit etc. There are also a nu...

When you receive an error message from the channel, you should copy the error message and check the HELP page for the channel.

You will find the error message and fix details.

If you still have an issue, then please raise a support ticket so the team can investigate.

You can use OFFERS, enter the description and a daily price connected to the Offer to show that they have the option to book for 3 nights for the same price as 2 nights. Go to Settings > Properties > Offers, you can see the options and if you select Enable = Always, then the offer will show on the b...

You can change your administrator email address from Settings > Account > Account Access > Adminstrator Email.

Booking.com experienced a problem with the Reservations API. During the affected time period, there was a service outage and no reservations could be retrieved. Start: 2024-03-04 06:13 UTC End: 2024-03-04 06:44 UTC Booking were imported with a delay. If you have an overbooking due to the outage, ple...

Hi, you can use Auto actions to send pre-defined messages to your guests.

Go to Settings > Guest Management > Auto actions and you can create predefined messages, you can set the trigger details in the Trigger tab and the message in the Messaging tab.

We have an API that you can use please go to Settings > Apps & Integrations > API POS, if SquareUp are prepared to use the API details. We have integration with Zettle and Poster POS that you could use. Please have a look at the details in the wiki pages. Zettle :- https://wiki.beds24.com/index.php/...

With Upsell items, you need to set the details, so you will need 2 Upsell items, 1 each for the type of the wine.

It is not possible to a selector to the Upsell items.

The Quantity selector is shown when you have activated 'Multiple room booking' in Settings > Booking Engine > Property Booking Page. If you set this = Disable or Guest can choose, then the guest can/will see the Book Button.