Search found 298 matches
- Tue Apr 23, 2024 12:02 pm
- Forum: Pricing and Discounts
- Topic: percentage - extra person
- Replies: 2
- Views: 27
Re: percentage - extra person
You can create a LINKED daily price, and the Offset can be for a fixed amount or a percentage. Set the daily price - Price for = 3 people, leave the extra person field empty. Link to Daily Price (for 2 people) and set the Offset Percentage as you need. You will also need a daily price for 4 people. ...
- Fri Apr 19, 2024 12:41 pm
- Forum: General Setup
- Topic: Action required - Google workspace
- Replies: 1
- Views: 309
Re: Action required - Google workspace
You need to create and use an Application Password for the Gmail account because if you try to use your normal Gmail password Google might block the emails from sending and treat them as spam. Google explains how to do this here: https://support.google.com/mail/answer/185833?hl=en&visit_id=637418388...
- Wed Apr 10, 2024 7:40 am
- Forum: General
- Topic: Arrival time and bedding info from Booking.com
- Replies: 2
- Views: 5558
Re: Arrival time and bedding info from Booking.com
You can use the Auto action to add a booking info code to the booking to identify the bedding required. This will be dependent on the data that is send from the channel. Some of the channels send this information as comments and these will be added to the Notes or Guest comments fields in the bookin...
- Wed Apr 10, 2024 7:34 am
- Forum: General
- Topic: Custom reports by unit
- Replies: 3
- Views: 16327
Re: Custom reports by unit
In the Custom Reports, you can select the date range, then select the columns, Property, Room, Unit and the values you want to see from the bookings, for example :- 1st Invoice Charge value Price Commission Price less commission Then you can order by the Property, room, unit etc. There are also a nu...
- Mon Apr 01, 2024 12:08 pm
- Forum: Channel Management
- Topic: Booking.com returned an error message
- Replies: 1
- Views: 213
Re: Booking.com returned an error message
When you receive an error message from the channel, you should copy the error message and check the HELP page for the channel.
You will find the error message and fix details.
If you still have an issue, then please raise a support ticket so the team can investigate.
You will find the error message and fix details.
If you still have an issue, then please raise a support ticket so the team can investigate.
- Mon Apr 01, 2024 12:04 pm
- Forum: Pricing and Discounts
- Topic: extra night free how to
- Replies: 9
- Views: 139756
Re: extra night free how to
You can use OFFERS, enter the description and a daily price connected to the Offer to show that they have the option to book for 3 nights for the same price as 2 nights. Go to Settings > Properties > Offers, you can see the options and if you select Enable = Always, then the offer will show on the b...
- Thu Mar 21, 2024 4:11 pm
- Forum: General Setup
- Topic: Change Administrator e-mail
- Replies: 2
- Views: 11064
Re: Change Administrator e-mail
You can change your administrator email address from Settings > Account > Account Access > Adminstrator Email.
- Tue Mar 05, 2024 10:54 am
- Forum: Channel Incidents and Outages
- Topic: [RESOLVED] Booking.com 2024-03-04
- Replies: 0
- Views: 194
[RESOLVED] Booking.com 2024-03-04
Booking.com experienced a problem with the Reservations API. During the affected time period, there was a service outage and no reservations could be retrieved. Start: 2024-03-04 06:13 UTC End: 2024-03-04 06:44 UTC Booking were imported with a delay. If you have an overbooking due to the outage, ple...
- Mon Mar 04, 2024 1:02 pm
- Forum: Feature Requests
- Topic: Predefined messages and AI at guest communication hub
- Replies: 3
- Views: 14635
Re: Predefined messages and AI at guest communication hub
Hi, you can use Auto actions to send pre-defined messages to your guests.
Go to Settings > Guest Management > Auto actions and you can create predefined messages, you can set the trigger details in the Trigger tab and the message in the Messaging tab.
Go to Settings > Guest Management > Auto actions and you can create predefined messages, you can set the trigger details in the Trigger tab and the message in the Messaging tab.
- Mon Mar 04, 2024 7:39 am
- Forum: Feature Requests
- Topic: Support for Squareup.com
- Replies: 12
- Views: 61274
Re: Support for Squareup.com
We have an API that you can use please go to Settings > Apps & Integrations > API POS, if SquareUp are prepared to use the API details. We have integration with Zettle and Poster POS that you could use. Please have a look at the details in the wiki pages. Zettle :- https://wiki.beds24.com/index.php/...