Search found 94 matches

by lesleywoermeijer
Fri Jul 03, 2020 3:35 pm
Forum: Feature Requests
Topic: Departure time, parking space and calendar for cleaning staff
Replies: 1
Views: 14

Re: Departure time, parking space and calendar for cleaning staff

There is a cleaning report in the Standard Reports, if you record the Arrival/Departure time in the NOTES field in the booking then this information will show on the report beside the arrivals/departure. Alternatively you can add some Custom Questions and set = Internal if you do not want the guest ...
by lesleywoermeijer
Mon Jun 29, 2020 8:48 am
Forum: Feature Requests
Topic: Calendar color linked to rate ?
Replies: 2
Views: 22

Re: Calendar color linked to rate ?

Thanks for your suggestion, however if you have multiple rates for the same period based on different rules, then this would not be possible.
by lesleywoermeijer
Mon Jun 29, 2020 8:45 am
Forum: Feature Requests
Topic: Gift voucher upgrade
Replies: 2
Views: 20

Re: Gift voucher upgrade

You can run a custom report to export the booking id and value, you can export to XML and then copy the details into the One Time Voucher code. If you setup an Offer to for the meals, then you can set the Booking type = Confirm with Deposit 1 or Confirm with Deposit 2 then when the guests make the b...
by lesleywoermeijer
Mon Jun 22, 2020 7:32 am
Forum: Bookings and Guests
Topic: Auto fill country from channel
Replies: 1
Views: 17

Re: Auto fill country from channel

The fields will be filled if the data is sent from the channels.

If you have believe that the data is sent from the channel, then please raise a support ticket so we can confirm the data sent from the channel.
by lesleywoermeijer
Wed Jun 17, 2020 3:02 pm
Forum: Feature Requests
Topic: Display bedrooms and bathrooms as Features
Replies: 1
Views: 29

Re: Display bedrooms and bathrooms as Features

Hi,

this is on our development plan, we will post news when it is available.
by lesleywoermeijer
Mon Jun 15, 2020 3:10 pm
Forum: API
Topic: Reports: after fees revenues?
Replies: 1
Views: 34

Re: Reports: after fees revenues?

We have different reports, have you had a look at the Monthly Room charges and Monthly Extras. If they do not provide the information then you can Create a Custom Report (Reports > Custom Reports) to show the details you want. You can extract the data and if required use in Excel or similar software.
by lesleywoermeijer
Tue Jun 09, 2020 8:20 am
Forum: Bookings and Guests
Topic: Voluntary overbooking
Replies: 8
Views: 111

Re: Voluntary overbooking

When you have a channel booking that is cancelled, usually they update the charges & payments = 0. Therefore if you have a booking that you mark as 'Cancelled' then the charges should remain in the booking, these will be taken into account if you have your reports set Include Cancelled bookings = Ye...
by lesleywoermeijer
Tue Jun 09, 2020 8:14 am
Forum: Feature Requests
Topic: STRIPE refunds
Replies: 4
Views: 169

Re: STRIPE refunds

You can capture authorisations directly in Beds24. You need to setup a Payment rule with the capture details, then when you setup a pending payment, use the 'authorisation' payment rule and the value will be authorised not collected. See the details in this section the Auto Actions payment pages :- ...
by lesleywoermeijer
Thu Jun 04, 2020 8:16 am
Forum: General
Topic: 3d secure payment with stripe how to?
Replies: 1
Views: 52

Re: 3d secure payment with stripe how to?

When SCA is activated, then the owner of the credit card needs to be present to confirm the payment. It will have no effect on off session cards (card not present) like those sent from OTA's. At the moment it is still unclear how OTA's are going to manage this. We have heard that some OTA's are cons...
by lesleywoermeijer
Wed Jun 03, 2020 3:38 pm
Forum: Booking Engine
Topic: Would like to insert custom HTML within <body> in Booking Page
Replies: 3
Views: 61

Re: Would like to insert custom HTML within <body> in Booking Page

Hello Mayumi,

You can add details in Settings > Booking Engine > Developer > Advanced HTML Settings > Insert in HTML <HEAD> and the details will show at the bottom corner of the screen.