Booking.com reported a degradation in service for their Reservations API Started at 12:06 UTC Ended at 14:00 UTC Any bookings impacted during this period should have been sent and imported to Beds24. If you have any missing bookings, then try using the 'Import existing bookings' button in Settings >...

For Support specific issues, please send a Support ticket using the Contact > Support option in the Control panel, then you ticket will be directed to the appropriate team and they can assist you with your questions.

Booking.com had Degraded performance of reservation retrieval between 30/06/2026 19:39:00 UTC and 30/06/2026 23:58:00 UTC Started: at 19:39:00 UTC Ended: 23:58:00 UTC. Bookings created during this window should have been sent and imported, if you have any overbookings due to delayed bookings, please...

Booking.com have reported an outage with their Content API.

Start: 2026-06-28 12:30:00 (GMT+2)

Existing properties have no issues it is the creation of New properties that are impacted.

Booking.com are working to resolve this.

https://connect.booking.com/status/incident/736

Booking.com reported an outage with their Reservations API - https://connect.booking.com/status/incident/735 Start: 2026-06-29 11:38:25 (GMT+2) End: 2026-06-29 12:05:40 (GMT+2) If you have any issues relating to this outage, then please contact Booking.com initially, otherwise you can contact the Be...

We will investigate this and check if there is a feature request added to the development queue.

Thank you for the payment. This happens when your account balance after the first payment is still lower than the 'Trigger' amount set in SETTINGS (left menu) > ACCOUNT > BILLING. All payments have been credited to you. In SETTINGS (left menu) ACCOUNT > BILLING you can see a detailed breakdown of al...

For Support issues, please raise a Support ticket from your Control Panel.

Thank you for the question regarding using offline payments to bank accounts. Unfortunately there is no connection to your or your clients banks, so it is not possible to receive an automatic notification confirming the payment was made. If the owner requires you to offer offline banking options, th...

Yes, we confirmed the issue was resolved on 2026-06-03 and the bookings have been imported.

Confirmation also in the Popup news.