Search found 486 matches

by lesleywoermeijer
Thu Jun 04, 2026 3:16 pm
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Booking.com - Reservation API 2026-05-28- 2026-06-03
Replies: 8
Views: 2153

Re: [RESOLVED] Booking.com - Reservation API 2026-05-28- 2026-06-03

Yes, we confirmed the issue was resolved on 2026-06-03 and the bookings have been imported.

Confirmation also in the Popup news.
by lesleywoermeijer
Thu Jun 04, 2026 6:52 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Booking.com Outage - Reservations API 2026-06-03
Replies: 0
Views: 35

[RESOLVED] Booking.com Outage - Reservations API 2026-06-03

Booking.com reported an outage with their Reservations API

Started: 2026-06-03 20:14:26 (GMT+2)
Ended : 2026-06-03 20:27:27 (GMT+2)

Booking.com identified the issue and resolved it, all reservations have been sent to Beds24.
by lesleywoermeijer
Tue Jun 02, 2026 1:20 pm
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Booking.com - Reservation API 2026-05-28- 2026-06-03
Replies: 8
Views: 2153

Re: Booking.com - Reservation API 2026-05-28

Booking.com is working on the bug on their side, we are waiting on an update as to when they will have a fix ready and applied. In the meantime they have provided a list of the bookings from 28-30th May, we have processed them, this includes new, modified and cancelled bookings. If you have reservat...
by lesleywoermeijer
Fri May 29, 2026 1:32 pm
Forum: General
Topic: CSV export is not working
Replies: 1
Views: 817

Re: CSV export is not working

The issue is dependent on the browser you are using, the technical team are aware of the issue and working to find a fix.

In the meantime, it is working if you use Firefox.
by lesleywoermeijer
Fri May 29, 2026 12:34 pm
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Booking.com - Reservation API 2026-05-28- 2026-06-03
Replies: 8
Views: 2153

Re: Booking.com - Reservation API 2026-05-28

If you receive notifications of new bookings/cancellations or modifications that are not received in Beds24. Then please raise a Support ticket with the reservation id and Booking.com Hotel id and we will attempt to pull the details in to Beds24.
by lesleywoermeijer
Fri May 29, 2026 7:12 am
Forum: API
Topic: Real-Time Price Updated when using PriceLabs
Replies: 1
Views: 810

Re: Real-Time Price Updated when using PriceLabs

If Pricelabs sends an update to Beds24, then this is applied to your calendar as soon as it is sent.

If you find this is not the case, then please raise a Support ticket so the team can investigate.
by lesleywoermeijer
Fri May 29, 2026 7:10 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Booking.com - Reservation API 2026-05-28- 2026-06-03
Replies: 8
Views: 2153

[RESOLVED] Booking.com - Reservation API 2026-05-28- 2026-06-03

Booking.com have a Bug which is affecting the delivery of bookings, modifications and cancellations to Beds24. Started : 2026-05-28 Ended : 2026-06-03 Subject: Important Update: Booking.com Connectivity – What Happened & What We’ve Done Dear Beds24 Customer, Over the past several days, a number of ...
by lesleywoermeijer
Thu May 21, 2026 12:31 pm
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Booking.com API Outage 2026-05-21
Replies: 0
Views: 2671

[RESOLVED] Booking.com API Outage 2026-05-21

Booking.com have reported an outage across various API's One or more of our APIs are not performing as expected. Go to the API status page for more information. Start: 2026-05-21 14:04:25 (GMT+2) End: 2026-05-22 08:26:34 (GMT+2) Booking.com should have sent the missing bookings to Beds24 that were n...
by lesleywoermeijer
Wed May 20, 2026 1:10 pm
Forum: Announcements
Topic: Media Service - Planned Maintenance - 2026-05-19
Replies: 0
Views: 2550

Media Service - Planned Maintenance - 2026-05-19

We are migrating to a new Media service, the option (button) to upload/change pictures to Beds24 has been temporarily disabled. The migration was due to be 1-2 hrs, unfortunately this is taking longer than expected. Once the migration is complete, the Upload button will be enabled again in (SETTINGS...
by lesleywoermeijer
Mon May 18, 2026 3:07 pm
Forum: Pricing and Discounts
Topic: Storing and exporting past daily prices
Replies: 3
Views: 5532

Re: Storing and exporting past daily prices

Can you raise a Support ticket with the Property id so the team can investigate.