Search found 110 matches

by lesleywoermeijer
Mon Sep 28, 2020 9:26 am
Forum: Pricing and Discounts
Topic: 14 days fixed rate
Replies: 2
Views: 8

Re: 14 days fixed rate

You can set the details for the booking page when you go to Booking Engine > Property Booking Page > Total Price Style and use 'Total for all nights' this will show the total price rather than an average per night.
by lesleywoermeijer
Mon Sep 28, 2020 9:23 am
Forum: Bookings and Guests
Topic: Booking created with status cancelled when user clicks the cancel button on payment screen of booking page
Replies: 2
Views: 10

Re: Booking created with status cancelled when user clicks the cancel button on payment screen of booking page

You can select 'Non Payment' = Request in the Payment Collections page, so these bookings will be created as Requests rather than Cancelled bookings.
by lesleywoermeijer
Mon Sep 28, 2020 9:15 am
Forum: Feature Requests
Topic: Near Term Bookings
Replies: 2
Views: 9

Re: Near Term Bookings

Sorry, we work on Days, not hours, you can set the number of days, but not specify a time with that.
by lesleywoermeijer
Mon Sep 28, 2020 9:14 am
Forum: Feature Requests
Topic: STRIPE refunds
Replies: 8
Views: 366

Re: STRIPE refunds

Hello,

The capture will expire after 7 days, if you need to collect, then you will need to do this from your Stripe Dashboard or you can use the 'Make a charge via Stripe' button in the Charges & Payments tab of the booking.
by lesleywoermeijer
Thu Sep 03, 2020 9:24 am
Forum: Bookings and Guests
Topic: CheKin io integration
Replies: 4
Views: 70

Re: CheKin io integration

No, we only receive the invitation URL to confirm they have received the booking details.
by lesleywoermeijer
Tue Sep 01, 2020 12:36 pm
Forum: Bookings and Guests
Topic: CheKin io integration
Replies: 4
Views: 70

Re: CheKin io integration

Hello, The booking info code will be added to the booking with the Booking info code= CHEKIN_URL When a booking is made or modified Beds24 will send information to Chekin. The Chekin invitation URL will be stored in an info item called CHEKIN_URL in the booking. This can be sent to the guest by auto...
by lesleywoermeijer
Thu Aug 27, 2020 8:03 am
Forum: General Setup
Topic: Sub account must be able to view properties via an access code of another account
Replies: 7
Views: 161

Re: Sub account must be able to view properties via an access code of another account

You can find the Association code for the sub account when you go to Sub Account Menu, you can see the Sub account and the Association code. Then to link the properties from the other account via the "Linked Property" function For the account that owns the Property :- Go to SETTINGS > PROPERTIES > A...
by lesleywoermeijer
Mon Aug 17, 2020 8:33 am
Forum: Announcements
Topic: Facelift for the Beds24 Control Panel
Replies: 8
Views: 639

Re: Facelift for the Beds24 Control Panel

I have checked the new control panel on mobile this morning and do not see any issues, can you create a support ticket and attach a video so we can understand the issues.
by lesleywoermeijer
Wed Jul 22, 2020 3:58 pm
Forum: Channel Management
Topic: bookings on airbnb and booking.com are unblocked automatically
Replies: 2
Views: 112

Re: bookings on airbnb and booking.com are unblocked automatically

Hello,

Please raise a support ticket so we can investigate the issue.
by lesleywoermeijer
Fri Jul 17, 2020 10:17 am
Forum: General
Topic: Covid-19
Replies: 1
Views: 88

Re: Covid-19

Hello,

we have put together a knowledge base that has lots of tips of how to manage your business during this time.

https://wiki.beds24.com/index.php/Manag ... isruptions