Search found 53 matches

by lesleywoermeijer
Fri Mar 15, 2019 11:04 am
Forum: API
Topic: API - Using INTEGROMAT
Replies: 4
Views: 267

Re: API - Using INTEGROMAT

We also now have an integration with Mailchimp.
by lesleywoermeijer
Wed Mar 13, 2019 9:24 am
Forum: Channel Management
Topic: Using HBook Wordpress plugin with Beds24
Replies: 3
Views: 52

Re: Using HBook Wordpress plugin with Beds24

You can use the XML connections to the Channels for immediate updates. Have you had a look at the Beds24 widgets and/or wordpress plugin, you can place a link to your beds24 booking page so your guests can book directly with you. Have a look at this wiki page for details :- https://wiki.beds24.com/i...
by lesleywoermeijer
Sun Jan 20, 2019 6:15 pm
Forum: Bookings and Guests
Topic: Booked Room Type in Confirmation Email
Replies: 1
Views: 48

Re: Booked Room Type in Confirmation Email

Hi,

Can you raise a support ticket so we can checkout your setup and advise on the options available.
by lesleywoermeijer
Sun Jan 20, 2019 6:12 pm
Forum: Feature Requests
Topic: Request add tujia to Channel manager
Replies: 3
Views: 187

Re: Request add tujia to Channel manager

If they allow iCal, then you can use the iCal Import/Export links in Settings > Channel Manager to connect to the channels.
by lesleywoermeijer
Fri Oct 26, 2018 1:42 pm
Forum: Channel Management
Topic: AirBnB and Booking.com calendars not synchronized
Replies: 9
Views: 302

Re: AirBnB and Booking.com calendars not synchronized

Hi, Airbnb.com update the calendars multiple times per day, However they send a request to Beds24 when a guest requests dates/prices so they will always see the latest inventory details.

If you think there is an issue with your setup, then please send us a support ticket so we can check your setup.
by lesleywoermeijer
Thu Aug 09, 2018 7:24 am
Forum: Bookings and Guests
Topic: bug for payment
Replies: 1
Views: 83

Re: bug for payment

Hello Patrice, this can be for a number of reasons, Booking Rules - Normal bookings Deposit Collection - Deposit 1 or Deposit 2, or possibly No deposit Booking type in your Rates/Daily Price Deposit Collection and the various Payment Collection options you have set for the payment gateways, ' Enable...
by lesleywoermeijer
Thu Jul 12, 2018 1:30 pm
Forum: Availability and Calendars
Topic: same day check in
Replies: 6
Views: 312

Re: same day check in

Check your Rates for 'Min days until Check-in' if you allow Same day bookings, this should = 0.
by lesleywoermeijer
Mon Jul 02, 2018 9:23 am
Forum: Feature Requests
Topic: Request add tujia to Channel manager
Replies: 3
Views: 187

Re: Request add tujia to Channel manager

We review the suitability of all potential channels based on customer demand and technical capability periodically.

tujia.com is currently not on our list of channels we are planning to add. We will put it on our list once we see enough demand from our customers.
by lesleywoermeijer
Mon Jul 02, 2018 9:22 am
Forum: Channel Management
Topic: Inventory modifying
Replies: 3
Views: 121

Re: Inventory modifying

You can send the notification to Booking.com that the credit card has failed, they will then follow up with the guest from them to enter new credit card details. If they can not contact the guest then they will cancel the booking. Open the booking and go to the Detail Tab of the booking and click on...
by lesleywoermeijer
Fri Jun 22, 2018 8:03 am
Forum: Rates, Pricing and Discounts
Topic: Offset price in Offer2 not changing
Replies: 4
Views: 258

Re: Offset price in Offer2 not changing

Hello, When you want to link the Rates with Offsets etc, on offers. Create your Offers and then go to Rates, create your Primary Rate, and then in the Room Tab of the Rate, scroll down to ' Link to Offers' and from the drop down list, select the appropriate - 'Use' this one would be 'used with per d...