Search found 896 matches

by markkinchin
Mon Nov 25, 2019 8:52 pm
Forum: API
Topic: Response from a auto-action webhook call
Replies: 10
Views: 124

Re: Response from a auto-action webhook call

Are you trying to use the web hook to post directly to the Beds24 API?

If so this is probably nothing to do with the offerId field.

Please start a support ticket and give an affected booking number and the API function, the support team will be able to check the logs for the error.
by markkinchin
Thu Nov 21, 2019 10:54 am
Forum: API
Topic: Response from a auto-action webhook call
Replies: 10
Views: 124

Re: Response from a auto-action webhook call

offerId has been added to JSON setBooking now, please try again
by markkinchin
Thu Nov 14, 2019 5:41 pm
Forum: API
Topic: Response from a auto-action webhook call
Replies: 10
Views: 124

Re: Response from a auto-action webhook call

The only way to modify the booking is to have the external application access the API. If you are using Integromat, I do know some clients have been able to get Integromat to access the Beds24 API to write changes. This function is not built into our Integromat App but Integromat can access generic ...
by markkinchin
Wed Nov 13, 2019 5:58 pm
Forum: API
Topic: Response from a auto-action webhook call
Replies: 10
Views: 124

Re: Response from a auto-action webhook call

You can use the auto action web hook to send a notification to your server when the auto action triggers.

If you want to then make a change to the booking in Beds24, you would call the API function JSON setBooking (or similar) to make your change.

https://api.beds24.com
by markkinchin
Sun Nov 03, 2019 8:30 am
Forum: Rates, Pricing and Discounts
Topic: Print Rates Table
Replies: 2
Views: 41

Re: Print Rates Table

There are CSV export functions available at https://api.beds24.com

Rates can be exported with this https://api.beds24.com/csv/getratescsv
by markkinchin
Mon Oct 28, 2019 10:08 am
Forum: Announcements
Topic: How satisfied are you with Google Hotel ads?
Replies: 1
Views: 96

Re: How satisfied are you with Google Hotel ads?

I would recommend using only non refundable bookings with Google Hotel Ads The google commission is still payable on a cancellation. You can set your own commission level you are prepared to pay, the optimum level depends a lot on the amount of competition for your area. If there is not much competi...
by markkinchin
Sun Oct 27, 2019 7:26 pm
Forum: Bug Reports
Topic: Stripe payment id begining with "ip_" not showing.
Replies: 2
Views: 49

Re: Stripe payment id begining with "ip_" not showing.

The new Stripe "Strong Customer Authentication" option processes the charges and reports the charge ID differently.
We have made an update to read and store the charge ID#s from these types of payments.
by markkinchin
Tue Oct 22, 2019 5:09 am
Forum: Bug Reports
Topic: our B&B is not Beds24's inventory so we can't connect with TripAdvisor...
Replies: 1
Views: 31

Re: our B&B is not Beds24's inventory so we can't connect with TripAdvisor...

This means Tripadvisor have not been able to identify your property in the feed.

Check your property details are accurate, see here for more info:

https://wiki.beds24.com/index.php/TripConnect#Mapping
by markkinchin
Fri Oct 11, 2019 1:01 pm
Forum: Announcements
Topic: Malware
Replies: 1
Views: 87

Re: Malware

The script has been saved with the content of your message, it is not coming from Beds24 or affecting the Beds24 server. Please remove the script from your message and as a precaution change your password in case someone has your login details. Make sure you use a new unique password, do not use a p...
by markkinchin
Fri Sep 06, 2019 12:42 pm
Forum: Availability and Calendars
Topic: boked percentage in calendar with virtual room
Replies: 4
Views: 118

Re: boked percentage in calendar with virtual room

It is usually better where possible to use a "shadow copy" by including bookings rather than creating copies. The occupancy of the "real" physical rooms should show correctly. It is not always possible to get a virtual room occupancy to calculate and show accurately depending on your setup and the f...