Search found 9 matches
- Mon Oct 01, 2018 7:51 pm
- Forum: Bookings and Guests
- Topic: Checked In status
- Replies: 1
- Views: 1445
Checked In status
Can I view 'Checked In' status for the previous day? We use the Check In/Checked Out on the Housekeeping screen whcih is great for the day, but the morning shift can't view the previous day's status so we're unaware if a guest arrived during the night. The only status we see is Occupied or Available...
- Mon Oct 01, 2018 6:56 pm
- Forum: General
- Topic: Restrict sub account to a Custom Report?
- Replies: 2
- Views: 1753
Re: Restrict sub account to a Custom Report?
Thank you!
- Sun Aug 26, 2018 11:03 pm
- Forum: General
- Topic: Restrict sub account to a Custom Report?
- Replies: 2
- Views: 1753
Restrict sub account to a Custom Report?
Is there a way of restricting a Sub-Account to just a single Custom Report? I have an end of day run I need to sum the credit card payments so they balance with the machine, but I want to give it to the Front Office staff to run, but I'd like to lock it down so they can't create or see any other fin...
- Sat Jul 29, 2017 4:06 pm
- Forum: Channel Management
- Topic: Double Booking
- Replies: 1
- Views: 1780
Double Booking
Hello I had an instance yesterday of a double booking, where two bookings came through within a minute of each other, the system allowed the second booking in, overbooking me. I raised a ticked but was told there's nothing you could do. [BEDS24TICKETID 102805] I'm assuming that some sort of ACK was ...
- Wed Mar 29, 2017 4:51 pm
- Forum: Channel Management
- Topic: Message Visibility
- Replies: 1
- Views: 1580
Message Visibility
I'm currently dealing with an Expedia overbooking dispute where Expedia are claiming availability and have double booked us. The real problem is that I cannot see a simple log of messages sent to them to prove my point, instead I've been back and forth with support trying to get a simple output of w...
- Thu Sep 22, 2016 4:52 pm
- Forum: Channel Management
- Topic: Update log?
- Replies: 3
- Views: 2135
Re: Update log?
Thanks Mark. Yes, I see I can arrange by booking date, but it doesn't seem to be an option to arrange by modification date. Currently to see the modifications, I have to get the ID from the email and go search for the booking. If this is the only way, I can live with that, I was just questioning if ...
- Fri Sep 16, 2016 7:27 pm
- Forum: Channel Management
- Topic: Update log?
- Replies: 3
- Views: 2135
Update log?
Hello Is there anyway of seeing what the last channel manager update was? I see we get an email, but then I am taking the reference in the eMail and then manually searching for that booking ID. Is there a list of last updated or new bookings I can see quickly? Or maybe an update timestamp I can add ...
- Thu Sep 08, 2016 9:26 pm
- Forum: Channel Management
- Topic: Multiple rates throughout the year
- Replies: 2
- Views: 2316
Multiple rates throughout the year
Hello Sorry if I'm being dumb here, I just need to get the system in shape before I open the channel. - If I have various rates in Beds24 for a roomID - Winter, Spring, High, Low etc that only change depending on the time of the year. I'm understanding that I then need to go and create the same rate...
- Fri Sep 02, 2016 12:16 am
- Forum: API
- Topic: Booking Time/Modified Time differs timezone
- Replies: 1
- Views: 2089
Booking Time/Modified Time differs timezone
Hello I'm using the XML API GetBookings. I'm bringing in bookings and looking at the modification timestamp to see if it differs from our updated timestamp. I see that the Booking Timestamp is in the (local) adjusted timezone which is great!, but the Modified Timestamp is still GMT. Is this the case?