Search found 9 matches

by mangoadmin
Mon Oct 01, 2018 7:51 pm
Forum: Bookings and Guests
Topic: Checked In status
Replies: 1
Views: 161

Checked In status

Can I view 'Checked In' status for the previous day? We use the Check In/Checked Out on the Housekeeping screen whcih is great for the day, but the morning shift can't view the previous day's status so we're unaware if a guest arrived during the night. The only status we see is Occupied or Available...
by mangoadmin
Mon Oct 01, 2018 6:56 pm
Forum: General
Topic: Restrict sub account to a Custom Report?
Replies: 2
Views: 204

Re: Restrict sub account to a Custom Report?

Thank you!
by mangoadmin
Sun Aug 26, 2018 11:03 pm
Forum: General
Topic: Restrict sub account to a Custom Report?
Replies: 2
Views: 204

Restrict sub account to a Custom Report?

Is there a way of restricting a Sub-Account to just a single Custom Report? I have an end of day run I need to sum the credit card payments so they balance with the machine, but I want to give it to the Front Office staff to run, but I'd like to lock it down so they can't create or see any other fin...
by mangoadmin
Sat Jul 29, 2017 4:06 pm
Forum: Bug Reports
Topic: Double Booking
Replies: 1
Views: 611

Double Booking

Hello I had an instance yesterday of a double booking, where two bookings came through within a minute of each other, the system allowed the second booking in, overbooking me. I raised a ticked but was told there's nothing you could do. [BEDS24TICKETID 102805] I'm assuming that some sort of ACK was ...
by mangoadmin
Wed Mar 29, 2017 4:51 pm
Forum: Channel Management
Topic: Message Visibility
Replies: 1
Views: 606

Message Visibility

I'm currently dealing with an Expedia overbooking dispute where Expedia are claiming availability and have double booked us. The real problem is that I cannot see a simple log of messages sent to them to prove my point, instead I've been back and forth with support trying to get a simple output of w...
by mangoadmin
Thu Sep 22, 2016 4:52 pm
Forum: Channel Management
Topic: Update log?
Replies: 3
Views: 704

Re: Update log?

Thanks Mark. Yes, I see I can arrange by booking date, but it doesn't seem to be an option to arrange by modification date. Currently to see the modifications, I have to get the ID from the email and go search for the booking. If this is the only way, I can live with that, I was just questioning if ...
by mangoadmin
Fri Sep 16, 2016 7:27 pm
Forum: Channel Management
Topic: Update log?
Replies: 3
Views: 704

Update log?

Hello Is there anyway of seeing what the last channel manager update was? I see we get an email, but then I am taking the reference in the eMail and then manually searching for that booking ID. Is there a list of last updated or new bookings I can see quickly? Or maybe an update timestamp I can add ...
by mangoadmin
Thu Sep 08, 2016 9:26 pm
Forum: Channel Management
Topic: Multiple rates throughout the year
Replies: 2
Views: 813

Multiple rates throughout the year

Hello Sorry if I'm being dumb here, I just need to get the system in shape before I open the channel. - If I have various rates in Beds24 for a roomID - Winter, Spring, High, Low etc that only change depending on the time of the year. I'm understanding that I then need to go and create the same rate...
by mangoadmin
Fri Sep 02, 2016 12:16 am
Forum: API
Topic: Booking Time/Modified Time differs timezone
Replies: 1
Views: 755

Booking Time/Modified Time differs timezone

Hello I'm using the XML API GetBookings. I'm bringing in bookings and looking at the modification timestamp to see if it differs from our updated timestamp. I see that the Booking Timestamp is in the (local) adjusted timezone which is great!, but the Modified Timestamp is still GMT. Is this the case?