Search found 10 matches

by voletsbleus
Mon Mar 18, 2019 2:37 pm
Forum: Bookings and Guests
Topic: Departure date defaults to 2-night stay
Replies: 1
Views: 127

Departure date defaults to 2-night stay

Hello there - For some reason, whenever we go to enter a new booking, the default departure date is 2 days later, not just 1 day later, so for 1-night stays (of which we have quite a few), we have to amend the departure date. I have looked in my rates, and I believe they are correctly set up, but is...
by voletsbleus
Wed Nov 01, 2017 11:02 am
Forum: Channel Management
Topic: Hotel Bonanza connection
Replies: 5
Views: 1154

Re: Hotel Bonanza connection

We too are considering listing with Hotel Bonanza, and wondered if anyone has a feel for how they are performing?

Like many, I would like to get out of being tied into other OTAs but, at the moment, they still seem to be doing a good job of generating business.

Thanks in advance.
by voletsbleus
Wed Aug 02, 2017 5:35 pm
Forum: Bookings and Guests
Topic: Cannot access a booking
Replies: 1
Views: 612

Cannot access a booking

I have one booking on the system which I cannot access at all. I continually get a page of script, but can do nothing else.
I have no idea why,nor how to fix it.
Anyone got any ideas?
by voletsbleus
Thu May 25, 2017 11:25 am
Forum: Bookings and Guests
Topic: Update guest info across bookings.
Replies: 3
Views: 947

Re: Update guest info across bookings.

Thanks, but you haven't actually answered my question. I would like a function that automatically updates the information in all current bookings for the same guest - even when you link bookings, this doesn't happen - as well as being able to use this information for future bookings. Does this not e...
by voletsbleus
Wed May 24, 2017 2:21 pm
Forum: Bookings and Guests
Topic: Update guest info across bookings.
Replies: 3
Views: 947

Update guest info across bookings.

Is there any way I can set up this system so that, if I add guest information, it will update across all the bookings? I find it frustrating that, even when I go into a guest data record and add information, this does not automatically show up on their bookings - or am I being completely dense about...
by voletsbleus
Mon Aug 08, 2016 5:28 pm
Forum: General
Topic: Excel problem from report function in Firefox.
Replies: 1
Views: 620

Excel problem from report function in Firefox.

I have created a report to be able to extract my monthly sales - however, when I click on 'Excel', it says it's downloading but there's nothing in my Excel page - which is working perfectly well for any other job. Also, if I run the same report and download to Excel on a different laptop, I get the ...
by voletsbleus
Tue Jun 28, 2016 10:19 am
Forum: Bookings and Guests
Topic: amended booking dates - price not updating.
Replies: 3
Views: 1027

Re: amended booking dates - price not updating.

You can adjust the price when you click on the "Recaltulate Price and Charges" button in the "Charges and Payments" tab of the booking. I was just surprised that it happen automatically. Also when you 'recalculate' you then lose any extras you have entered, so they have to be put in again, which is...
by voletsbleus
Mon Jun 27, 2016 8:00 am
Forum: Bookings and Guests
Topic: amended booking dates - price not updating.
Replies: 3
Views: 1027

amended booking dates - price not updating.

We had clients booked in for 3 nights, but once they had arrived, they cancelled the last night. It was their 2nd stay, so we were happy to amend the booking without penalty. I amended the check-out date, and the booking then showed 2 nights instead of 3 - but the total price due on the 'Charges and...
by voletsbleus
Mon Jun 13, 2016 12:00 pm
Forum: Bookings and Guests
Topic: guest auto find
Replies: 1
Views: 598

guest auto find

The system where, when I start to enter an email address, it should list the email addresses on my database, does not seem to be functioning for some clients. I have just manually entered and saved a new booking but, for example, if I then go to try to enter another booking for the same client, the ...
by voletsbleus
Mon Jun 06, 2016 4:26 pm
Forum: Bookings and Guests
Topic: Booking fully paid
Replies: 8
Views: 1510

Booking fully paid

I am moving to Beds24 from KeepMeBooked - and one feature KMB had which I cannot find on Beds24 is how to show a booking which is fully paid? On KMB it appeared in a different colour, and was really useful, as you could see at a glance who still had something to pay, and who had already paid everyth...