Search found 54 matches
- Fri Apr 08, 2016 12:09 am
- Forum: Bookings and Guests
- Topic: Confirmation Message for Channel Bookings
- Replies: 3
- Views: 2377
Re: Confirmation Message for Channel Bookings
Thanks guys. Annette's answer is the one I was looking for.
- Thu Apr 07, 2016 10:42 am
- Forum: Bookings and Guests
- Topic: Confirmation Message for Channel Bookings
- Replies: 3
- Views: 2377
Confirmation Message for Channel Bookings
Hi there,
I've noticed that the Booking Confirmation Email Message does not send for Channel (Expedia, Booking.com, etc) bookings.
Is there a way to make this happen? Or do I need to set up a separate automated action?
Thanks
Stephen
I've noticed that the Booking Confirmation Email Message does not send for Channel (Expedia, Booking.com, etc) bookings.
Is there a way to make this happen? Or do I need to set up a separate automated action?
Thanks
Stephen
- Thu Apr 07, 2016 1:02 am
- Forum: Bookings and Guests
- Topic: Extra guest fields
- Replies: 7
- Views: 4414
Re: Extra guest fields
Other family members. We like to remember names of spouse, children, etc.
Also, State (address) doesn't seem to be a standard field. I've added it as an option field.
Also, State (address) doesn't seem to be a standard field. I've added it as an option field.
- Thu Apr 07, 2016 1:00 am
- Forum: Bookings and Guests
- Topic: Pre-arrival emails for last minute bookings
- Replies: 3
- Views: 2460
Re: Pre-arrival emails for last minute bookings
Thanks Mark,
Trigger Window setting was the missing piece of the puzzle.
Cheers
Stephen
Trigger Window setting was the missing piece of the puzzle.
Cheers
Stephen
- Sat Apr 02, 2016 11:00 pm
- Forum: Bookings and Guests
- Topic: Extra guest fields
- Replies: 7
- Views: 4414
Re: Extra guest fields
Still waiting for an answer to this one.
- Sat Apr 02, 2016 10:58 pm
- Forum: Bookings and Guests
- Topic: Pre-arrival emails for last minute bookings
- Replies: 3
- Views: 2460
Pre-arrival emails for last minute bookings
Hi there, We send out a pre-arrival email 7 days prior to arrival. I have just realised that if a guest makes a reservation within 7 days of arrival, the automatic email will not be sent. This has caused us to have a few guests arrive without the necessary instructions for accessing the property. Is...
- Sat Mar 19, 2016 9:10 pm
- Forum: Bookings and Guests
- Topic: Extra guest fields
- Replies: 7
- Views: 4414
Re: Extra guest fields
Hi Annette, If I understand correctly though there is no way to tie those custom questions to the Guest record correct? I.e. if one of my guests enters "Microsoft" in the company field of a booking, the next time they stay the Company field will need to be populated again? It would be beneficial for...
- Sat Mar 19, 2016 9:08 pm
- Forum: General
- Topic: Currency for automated account payments
- Replies: 3
- Views: 2528
Re: Currency for automated account payments
Hi Annette,
I have already set my property to be $AU (see attached)
But the billing currency still shows EU (see attached)
As per your website
"Our prices are quoted in Euros. Payment can be made in any of USD AUD, CAD, EUR, GBP or NZD."
How do I switch my billing over to $AU?
Thanks
I have already set my property to be $AU (see attached)
But the billing currency still shows EU (see attached)
As per your website
"Our prices are quoted in Euros. Payment can be made in any of USD AUD, CAD, EUR, GBP or NZD."
How do I switch my billing over to $AU?
Thanks
- Sat Mar 19, 2016 7:45 am
- Forum: Bookings and Guests
- Topic: Extra guest fields
- Replies: 7
- Views: 4414
Extra guest fields
Hi there,
Is there any way to add custom fields attached to the guest details?
As part of our business intelligence, we like to track Date of Birth/Age. This would also be a better location to add Company Name, which would pull through to future bookings repeat guests.
Cheers
Stephen
Is there any way to add custom fields attached to the guest details?
As part of our business intelligence, we like to track Date of Birth/Age. This would also be a better location to add Company Name, which would pull through to future bookings repeat guests.
Cheers
Stephen
- Sat Mar 19, 2016 6:55 am
- Forum: General
- Topic: Currency for automated account payments
- Replies: 3
- Views: 2528
Currency for automated account payments
Hi there,
As per your website, we can pay using a range of currencies.
I have set up automated payments to avoid the need to manually refresh.
At the moment, the Currency setting for our account is set to EUR. How do I change it to $AU?
Regards
Stephen
As per your website, we can pay using a range of currencies.
I have set up automated payments to avoid the need to manually refresh.
At the moment, the Currency setting for our account is set to EUR. How do I change it to $AU?
Regards
Stephen