Thank you for bringing this to our attention. This is something we're currently reviewing, and we appreciate you highlighting how it’s affecting your setup. Thanks for your feedback. I created a workaround for our cleaners which should work 'okay' for the moment. I believe it is best for both users...

At the moment, using the mobile app as a restricted user lets you circumvent some security related restrictions. Specifically in my case, we have a sub-account for the cleaner . The cleaner is set to the role "Cleaner" which results in being able to look at the names and dates of the guests for the ...

I can confirm similar obervations. I try to compensate with at least 6 hours difference. Today again, the automation for a pre-checkin-information was set to -1 day +12 hours and it went out at around 19:30 (7:30 pm) instead 12, that's 7 1/2 hours later than my time zone (like propagated). Sometimes...

Sorry we do not have an integration with AVS Meldeclient and have currently no plans to add one. I was also in contact with AVS and they refuse to work with non-PMS customers. I would also be interested in this connection since the alternatives are switching back to a less developed PMS in favor of...

I tested a few and though most do not work, there are some that DO work. You will need to make some tests on your own and there's no guarantee it will keep working (or that others will stay broken, either). Emojis that worked for me: Check mark: ✅ Star: ⭐ Sparkles: ✨ Snowflake: ❄️ Information: ℹ️ Sk...

I guess I got it now. What I didn't realize at the beginning was that I do this twice in a row, like entering the first hotel ID, activating everything and mapping etc. saving. And afterwards, I change the hotel ID to the second unit and do the same. At least now everything shows an active connection.

Hi there, I am right in the process of switching my PMS to Beds24 and am stuck with the booking.com connection. I have 1 property which has 2 units. I already successfully connected to Airbnb. When trying to connect those 2 individual units to booking.com via the 'Channel Manager' I get asked for 1 ...

Messages sent via Guest Login are just sent via email, they won't be shown in the control panel - https://wiki.beds24.com/index.php/Guest_login#Messages . Then what are messages with sources "guest" and "host" belonging to specific booking IDs for and where can they show up? Like I mentioned above,...

I can confirm Chekin creates and sends an API key upon request. I just received mine and could initialize the House IDs for both of my apartments. Since Chekin is connected with AVS, the workflow

Beds24 > Chekin > AVS

seems to be working.

Thank you for contacting Chekin and we apologize for the delay, we are currently experiencing a high volume of chats.

​I have asked the IT team for the api key and soon as they provide me with it I will send it your way.

Should be resolved by Chekin soon.