Search found 2 matches

by heskeshof
Mon Jul 07, 2025 10:26 am
Forum: Channel Incidents and Outages
Topic: PENDING auto action status too long
Replies: 18
Views: 960747

Re: PENDING auto action status too long

I contacted support, and they informed me that the issue is known and currently being worked on. However, they couldn’t provide any specific time frame for a resolution.
That's a real shame as autoactions are a core feature. Does anyone have any suggestions for a workaround?
by heskeshof
Mon Jun 23, 2025 7:42 pm
Forum: Channel Incidents and Outages
Topic: PENDING auto action status too long
Replies: 18
Views: 960747

Re: PENDING auto action status too long

Same problem here. I’m new to beds24.com and have tried everything – I initially assumed the issue was with the trigger condition. However, the Auto-Actions remain in PENDING status for hours, which is unacceptable since guests are waiting for their check-in information. Is there any official statem...