We split it into 3 charges:

• Hire charge (first 28 nights) - standard rated
• Hire charge (@ 80% of remaining nights) - zero rated
• Service (@ 20% of remaining nights) - standard rated

I would also like to reiterate how frustrating the lack of specific timing is on Auto Actions. There is a discrepancy of anything up to 12 hours from one day to the next, even though the bookings being triggered are all in the same state (and the Auto Action shows 'Pending'). On a few occasions, gue...

Would it be possible to add an option to filter or split Standard Reports by channel? I’ve been trying to replicate the “Monthly Invoice Charges (averaged per night)” report as a Custom Report so I can run it separately for each channel. Unfortunately, I’ve run into a limitation: the "Report From" a...

Hi, the new Bulk Action feature is great, but is it possible to include "change Flag" as one of the options, allowing amendment of both flag text and colour? Also, bulk edit of Custom Questions would be really useful, especially for Multiple Select, where an option may get deleted/merged over time a...

Is it possible to add [TURNOVERDAYS] to Custom Reports columns? This would be useful for cleaning reports on departures, allowing prioritisation on busier days. Additionally, Template Variables to get the next booking's check-in date and arrival time would be good to use with this, for example: NEXT...

Within Standard Reports, in addition to "Report From" and "Report To", it would be very useful in many circumstances to be able to specify Booking Date From/To, Check In From/To, and Check Out From/To. These additional parameters act as filters on top of the Report From/To dates, and by default = An...

Under Settings > Guest Management > Invoicing > Invoice Items > Invoice Charge Items, it would be beneficial if an additional parameter could be specified for whether the item is a Room or Extra charge. We use this to add Booking.com commission / payment fee like so: BKGC Commission|-16.3%|0 After t...