Search found 6 matches

by niallcollinson
Sat Jan 24, 2026 1:49 pm
Forum: Channel Management
Topic: Booking.com automatic reservation change payments
Replies: 0
Views: 9923

Booking.com automatic reservation change payments

Hey,

Booking.com allow you to approve automatically reservation date changes, the amount and date change is automatically updated in Beds24.

Anyone come up with a slick auto action to charge existing bookings when there is a date change?

Thanks,
N
by niallcollinson
Tue Nov 11, 2025 9:42 am
Forum: General
Topic: Automatically adding upsells
Replies: 2
Views: 253882

Re: Automatically adding upsells

Name of the software?
by niallcollinson
Mon Jul 21, 2025 2:28 pm
Forum: Channel Incidents and Outages
Topic: PENDING auto action status too long
Replies: 18
Views: 960603

Re: PENDING auto action status too long

Just wanted to chime in again to express the extent this can disrupt operations. Currently I'm spending around 30mins - 1 hour ensuring all the check-in information has been sent to bookings. This is an extremely tedious process if you consider we manage over 100 listings. I'd consider this one of t...
by niallcollinson
Tue Jun 10, 2025 1:10 pm
Forum: Channel Incidents and Outages
Topic: PENDING auto action status too long
Replies: 18
Views: 960603

Re: PENDING auto action status too long

I agree with above sentiment.

We fire a same day check-in message which often is stuck on pending for over 4 hours. We find that guests will call us asking for their message and we will find it not sent long after check-in.

If we can improve this service it would greatly improve our experience.
by niallcollinson
Sun Jun 08, 2025 12:46 pm
Forum: Booking Engine
Topic: My-booking.info Suspected Phishing
Replies: 5
Views: 256319

Re: My-booking.info Suspected Phishing

lovebenidorm wrote:
Fri May 30, 2025 7:08 pm
Sorry, i found the option under "guest login" in "guest management" and link is now hidden, thank you!
Thanks for this - this was also causing me an issue but this fixed it!
by niallcollinson
Tue May 27, 2025 2:59 pm
Forum: General
Topic: Automatically adding upsells
Replies: 2
Views: 253882

Automatically adding upsells

Has anyone figured out an easy way how to automatically add upsells via the Beds24 API or another integration? I manage fully self-check-in rooms where I rarely meet guests in person. At the moment, if a guest wants to add an upsell (like a late checkout, bottle of wine, or an extra clean), they hav...